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Workers Compensation Claims Adjuster HYBRID- Concord NH

Primex
Concord, NH Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 4/20/2025
Job Description

Job description

Job Title: Workers’ Compensation Claims Representative- HYBRID- Must be able to commute to Concord NH

New Hampshire Public Risk Management Exchange (Primex3) Department: Claims & Coverage Programs

Reports to: Director of Claims and Claims Manager

Summary: Are you a highly motivated individual who wants to make a difference and enjoys working in

a collaborative team environment? Are you looking for a position that offers new and exciting

challenges and the ability to use your customer service skills while serving various public

entities in New Hampshire?

Primex3 has an opening for a Workers’ Compensation Claims Representative. The Claim Representative

works in a team, assigned to a specific geographic territory with a Claims Consultant. The Claims

Representative is responsible for managing a caseload of medical only workers’ compensation files.

The position provides technical support to the Claims Consultant, answering questions and

interacting with members, providers and injured employees telephonically and via email.

Primex3 Workers’ Compensation Claims Representatives must possess excellent

interpersonal and communication skills.

Workers’ Compensation Claims Representative Essential Job Functions:

Review medical only claims to determine compensability and process in accordance with

statute.

Review bills and corresponding medical records to determine compensability of bills.

Provide outstanding customer service to Primex3 members, claimants,

medical providers and vendors by promptly and professionally responding to issues and concerns.

Maintain claim file with accuracy and up to date information in claims management

system.

Create professional letters to correspond with multiple parties.

Occasionally travel to member locations to participate in claims review and/or

presentations.

Perform Other Related Duties As Required.

Workers’ Compensation Adjuster Position Qualifications:

Valid NH Workers Compensation Adjuster’s license.

2 years’ experience in workers’ compensation claims adjusting. Minimum of an associate’s degree

preferred.

Valid NH Driver’s license: Limited in-state travel may be required.

Claims Representative Benefits:

We value your hard work, integrity and commitment. In return for your service, it’s

our privilege to offer you a generous benefit package, to include:

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

In addition, we offer a comfortable office setting that includes free parking and on- site workout

facility.

The above is intended to describe the general content of requirements for the performance of this

job. It is not to be construed as an exhaustive statement of essential duties, responsibilities, or

requirements.

Job Type: Full-time

Schedule: 8:30am-4:30pm, Mon-Fri

Work Location: Hybrid remote in Concord, NH 03301

Company Description

Primex is a pooled risk management company where we handle the workers compensation claims for injured employees of towns, school districts, counties and special districts

Primex is a pooled risk management company where we handle the workers compensation claims for injured employees of towns, school districts, counties and special districts

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