What are the responsibilities and job description for the NOC Technician position at Primus Software Corporation?
Job Title: NOC Tech I
Duration: 6 Months (Possible Extension or convert)
Location: Charlotte NC
Qualifications
- Experience: NOC experience working in a telecommunications environment preferred, but not required. Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless communications principles
- Key Competencies: Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers. Self-awareness and willingness to escalate issues and follow up to ensure incident resolution. An analytical mindset that appreciates solving problems. Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new levels of responsibility and deal effectively with other people.
- Base knowledge of some of the following technologies:
- Carrier transport circuit technologies such as Ethernet over Copper (EOC/EFM), ADSL, T1s, fiber services (DWDM), and Metro-Ethernet
- Network infrastructure, DNS, IP Subnetting
- Dynamic Routing Protocols (BGP, OSPF, RIP and EIGRP)
- Telephony based technologies (TDM, Converged, VOIP, SIP, etc.)
Salary : $18 - $25
