Crisis Intervention Specialist

The employee shall serve as a Crisis Intervention Specialist in the Family Investment Division. The Crisis Intervention Specialist will report directly to the District Manager. The Crisis Intervention is responsible for addressing the needs of customers with barriers (i.e.: domestic violence, physical and mental health disabilities, substance abuse issues, unstable housing/homelessness, and criminal history) requiring intervention to stabilize their approach to independence. At all times, the employee in this position will provide exceptional customer service to both internal and external customers that meets or exceeds department standards.

The Crisis Intervention Specialist position requires a thorough understanding of the domestic violence syndrome including the multiplicity of causes, psychological and physiological stressors, societal reactions/concerns, impact on the family/children, barriers to treatment, and availability of community resources and requires the ability to assess and address barriers that have prevented persons receiving TCA and/or food stamps for 60 months or longer from discontinuing these services and requires the ability to coordinate services with other public and private organizations.

ADMINISTRATION:

• Develops an extensive network of wraparound services to address the individual needs and concerns of the customer.
• Develops an intervention/treatment plan that will result in the customers’ needs being met.
• Monitors the implementation of the intervention/treatment plan.
• Reviews the intervention/treatment plan monthly with the customer.
• Evaluates the effectiveness of the intervention/treatment plan.
• Follows the method of protocol in opening cases, documentation of work, and closing cases.
• Assists in obtaining any documentation needed to determine eligibility for services.
• Be available to attend training and workshops that will enhance their level of work.

CLINICAL SERVICES:

• Work within the local district offices to support customers who are seeking DSS services.
• Be available to engage customers who are in crisis or need to exceed the benefits offered at the local district office.
• Assess the needs of customers in crisis and make referrals to other DSS services or community-based social support programs.
• Provides direct counseling service to customers, including couples, families, and adolescent

OTHER DUTIES AS ASSIGNED:

• Performs other tasks and duties as assigned, which may not be listed explicitly in the position description; however, are with the general occupational category and responsibility level typically associated with the employee’s class of work. 

• Graduation from an accredited college or university with a Master's or Doctoral degree in Counseling, Social Work, or Psychology 
• A minimum of 2,000 hours of supervised clinical experience in Professional Counseling.
• Must possess one of the following licenses/certifications:
  • LCPC: Licensed Clinical Professional Counselor
  • LGPC: Licensed Graduate Professional Counselor
  • LCADC: Licensed Clinical Alcohol and Drug Counselor
  • LGADC: Licensed Graduate Alcohol and Drug Counselor
  • LCSW-C: Licensed Certified Social Worker-Clinical
  • LCSW: Licensed Certified Social Worker
  • LMSW: Licensed Masters Social Worker
  • LCP: Licensed Clinical Psychologist

• Knowledge of counseling and interviewing skills and techniques.
• Knowledge of the physiological and psychological effects of drug addiction.
• Knowledge of existing referral agencies and community resources.
• Knowledge of developing treatment plans and providing treatment to individuals with significant mental or emotional disorders through individual and/or group counseling.
• Knowledge of federal, state, local, and agency policies and procedures governing the delivery of treatment services. 
• Knowledge of a variety of current and emerging helping strategies for reducing the negative effects of substance use, abuse, and dependence.
• Knowledge of ethical and behavioral standards of conduct in the helping relationship.
• Knowledge of principles of learning and a variety of educational techniques.
• Knowledge of medical and pharmacological resources in the treatment of substance use disorders.
• Knowledge of the philosophy, practices, policies, and outcomes of the most generally accepted and scientifically supported models of treatment, recovery, relapse prevention, and continuing care for addiction and other substance-related problems.
• Knowledge of the established diagnostic criteria for substance use disorders, treatment modalities, and placement criteria within the continuum of care.
• Ability to work effectively with clients having substance abuse, emotional, behavioral, or other related problems.
• Ability to evaluate/diagnose client problems and recommend an appropriate treatment program.
• Ability to assume responsibility and demonstrate initiative under general supervision.
• Ability to communicate effectively both orally and in writing.
• Ability to respond to emergencies.
• Ability to establish and maintain working relationships with other professionals and agencies.
• Ability to establish and maintain a therapeutic relationship with clients with substance use disorders, their families, and significant others.
• Ability to identify the support systems and community resources available to clients, their families, and significant others.
• Ability to identify and use the role of family, social networks, self-help groups, and community systems in the treatment and recovery process.
• Ability to make constructive therapeutic responses when the client's behavior is inconsistent with stated recovery goals.
• Proficient Microsoft Outlook, Office, Excel, and PowerPoints skills

Job Location: 

Conditions of Employment:  Upon selection, the candidate must:

• Possess and maintain a valid driver's license.

• Be available to work evening / weekend hours as necessary to carry out the duties and responsibilities of this position

• Meet all training and performance standards and demonstrate proficiency as required by the agency.

• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.

• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.

• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

  
  

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: 

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify. 

INTERNAL APPLICANTS: 

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice.  Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

Salary : $45,634 - $98,438