What are the responsibilities and job description for the Administrative Aide III position at Prince George's County, MD Government?
Nature and Variety of Work
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
We are Prince George’s Proud!
The Prince George’s County Department of The Environment is currently seeking qualified applicants to fill an Administrative Aide III, grade A17, in the Animal Services Division.
About the Position
This is advanced level administrative/technical work designed to relieve the Associate Director, Deputy Associate Director, and Kennel Supervisor of administrative/technical detail. Under general supervision, incumbent performs varied and responsible administrative/technical work. Incumbent provides advanced secretarial and administrative assistance and maintains the filing system.
About the Agency
The Department of the Environment works for a healthy, beautiful and sustainable County through programs that provide clean water, flood control, recycling and waste management, litter prevention, sustainable animal management and pet adoption in partnership with residents and other stakeholders. Some of our core services include providing clean water services (Stormwater Management Division); flooding prevention for buildings and structures (Sustainability Division and Stormwater Management Division); collecting, processing and diverting waste from the County-operated landfill, commercial facilities and householders (Resource Recovery Division); providing sustainability services to reduce greenhouse gas and emission (Sustainability Division); and facilitating pet adoptions, managing an animal holding facility, issuing pet licenses, investigating cruelty complaints and conducting humane outreach and education events (Animal Services Division).
Examples of Work
- Assists the Kennel Supervisor and subordinate supervisors in planning, preparation, and dissemination of all personnel notifications and prepares receipt records in proper form for transmission to Human Resources Officer.
- Utilizes the computer and/or other automated equipment in generating memoranda, letters, reports and other related documents. Independently determines and prioritizes assignments. Maintains knowledge of various software used in job performance.
- Recommends new procedures and other methods for more efficient management of the Section to the Kennel Supervisor.
- Maintains office accounts, including periodic reports of expenditures (i.e., drawn down schedules), arranges for travel and accommodations, submits forms related to travel, and performs purchasing functions such as ordering supplies, reviewing SAP vendors’ list for in-County based businesses, obtaining quotes, preparing purchase orders and credit card requests, and using County issued purchasing card (p-card) to make approved purchases.
- Assist the Division with internal and external correspondence and documents.
- Develops and maintains a working knowledge of Departmental and ASD programs and standards in order to answer inquiries received and/or make appropriate referrals in assisting customers.
- Communicates with the public and staff in a professional, positive, and tactful manner.
- Uses discretion to successfully resolve conflicts.
Qualifications
- Associate's Degree in Business Administration or Secretarial Science.
- One (1) year of secretarial/administrative experience which involved working with the public, office management, and operational details related to the duties and responsibilities specified.
- Ability to communicate effectively, both orally and in writing.
- Ability to maintain calendars and schedule appointments.
- Ability to understand and follow specific instructions and procedures.
- Ability to maintain the confidentiality of records and information.
- Ability to create, compose, and edit written materials.
- Organizing and coordinating skills.
Preferred Qualifications:
At least three (3) years of serving in a role that required coordination and communication with multiple sections within a large agency or organization.- Ability to take initiative and exercise sound independent judgment.
- Ability to communicate clearly, concisely, and effectively; listen effectively and share information.
- Ability to manage competing priorities in a fast-paced environment, while quickly adapting to changing priorities with professional composure and demeanor.
- Ability to address inquiries in a responsive and thorough manner, with a willingness to ensure that all necessary information has been obtained and to ask any follow-up questions that may be necessary.
- Skill in establishing and maintaining effective working partnerships across division or departments.
- Ability to foster and approach tasks with a team-focused mentality and the ability to successfully and fruitfully engage with coworkers with a wide variety of work styles and skill sets.
- Strong attention-to-detail and organizational skills.
- Demonstrated ability to be flexible and adaptable to change.
- Advanced experience with Microsoft 365 Office applications, including proven strength in the use of spreadsheets, database and presentation applications, including Microsoft Excel, Word, Outlook and PowerPoint and One Drive and SharePoint.
- Considerable knowledge of secretarial practices and procedures in order to perform advanced secretarial/administrative duties.
- Thorough knowledge of office practices, procedures, systems and equipment.
- Skill in operation of a variety of standard office equipment.
- Ability to communicate effectively both orally and in writing.
- Ability to use tact, diplomacy, and discretion in performing office duties and to maintain confidentiality when necessary.
- Ability to conduct research and prepare accurate reports.
- Ability to perform advanced secretarial/administrative duties that may include taking and transcribing of oral dictation.
- Ability to establish and maintain accurate files.
- Ability to lead/coordinate the work of subordinates.
EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Additional Information
Conditions of Employment: Upon selection, the candidate must:
- Applicants who meet minimum qualifications must pass an administered Administrative Aide exam. Applicants who have previously taken the exam on or after 8/1/2024, and passed, will not be required to re-test; instead, previously test scores will be used to receive the passing disposition.
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties.
- May be required to successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace
General Plan Information:
New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
- Defined Benefit Pension Plan
- Employer Contribution Rate-11.71%
- Supplemental Pension Plan
- Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
- Defined Benefit Pension Plan
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits