What are the responsibilities and job description for the Account Manager position at PRINCE MANUFACTURING CORP?
Job Details
Account Manager
Location : Greater Asheville, NC Area
GENERAL DESCRIPTION:
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to create long-term trusting relationships from a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Essential Functions & Expectations:
- Customer Engagement: Serve as the lead point of contact for all customer account management matters. Establish and cultivate strong relationships with key decision makers and stakeholders at customer organizations.
- Support: Provide support to customers throughout the sales and project implementation process. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Solution Development: Collaborate (internally & externally) with cross-functional teams, including engineering, production, quality, and other departments to develop solutions.
- Strategy: Develop and execute comprehensive account plans; to include pricing, share, locations
- Technical Expertise: Develop an in-depth understanding of our services, processes, and capabilities.
- RFQ Process: Lead the data collection, preparation and submission of proposals in response to Request for Quotation.
- Negotiation: Negotiate terms and contracts with customers, ensuring alignment with company policy, budget, and timelines.
- Project Handover: Work closely with engineering, production, and quality teams to facilitate a smooth handover of secured projects, ensuring customer expectations are met.
- Reporting: Maintain detailed records of activities (via CRM) and report out sales metrics at regular intervals (by month, quarter, year)
- Market Insight: Stay abreast of industry trends, market conditions, and emerging opportunities, sharing insights with the team.
- Core Values: Uphold the highest standards of company core values in all interactions.
Qualifications, Experience, & Requirements:
- Experience in Business Development & Strategic planning activities.
- Strong analytical skills, strategic thinking, and technically minded.
- Knowledge of customer base & markets.
- Experience with digital platforms: LinkedIn, Facebook, Website, etc.
- Willing to travel on a regular basis.
- Outgoing personality with excellent communication skills
- Proficient with MS Excel, Word, and PowerPoint
- Engineering, Technical or Business degree preferred.
- ~3 years of account management & sales experience in a manufacturing market.
Prince Manufacturing Corporation is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
