What are the responsibilities and job description for the Prince Waikiki: Golf Course - Security Ambassador (On-Call) position at Prince Waikiki?
Prince Waikiki : Golf Course - Security Ambassador (On-Call)
Ensure you read the information regarding this opportunity thoroughly before making an application.
Hawaii Prince Golf Club, 91-1200 Fort Weaver Rd, Ewa Beach, Hawaii, United States of America Req #2956
Monday, January 6, 2025
Aloha and Welcome! Thank you for your interest in employment opportunities with Prince Waikiki on Oahu. We invite you to our dynamic team of hospitality professionals.
We are confident that our salary and benefits package will be attractive. In addition to competitive industry salaries, ambassador recognition programs, training, and career opportunities, we offer the following benefits : medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, 401K, Health Reimbursement, discounted parking, dining and golf discounts, and more.
At Prince Waikiki, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.
Primary Responsibilities :
- Provide security & emergency response services throughout the properties ensuring that their performance is within the guidelines of Prince Waikiki & Hawaii Prince Golf Course.
- Follow and enforce all safety & security guidelines and established Prince Waikiki & Hawaii Prince Golf Course policies & procedures to safeguard all guests & ambassadors.
- Conduct investigations and ensure that all incidents are accurately documented to ensure incidents of concern are resolved in a timely manner.
- Always greet and welcome guests in a warm and friendly manner.
- Respond rapidly & efficiently to all crisis events that occur on property in a calm & efficient manner.
- Provide 1st aid and CPR / AED as needed.
- Conduct foot patrols & patrols via golf cart of the properties and report all unusual circumstances, persons etc.
- Ensure the safety and security of all guests & ambassadors, as well as to protect property by enforcing all security & safety guidelines.
- Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion, and ensure appropriate follow up with guests, visitors, and ambassadors, documenting all contacts.
- Enforce safety & security guidelines to safeguard the hotel & golf course & guest property.
- Escort individuals off property.
- Conduct locker and parcel searches and other duties relating to security & safety as directed.
- Create and maintain a culture of service excellence by consistently demonstrating effective behaviors.
- Maintain confidentiality with respect to guest and employee incidents.
- Perform other duties as assigned and requested or deemed necessary by management.
Other Duties :
Greeting contractors, visitors & ambassadors upon arrival to the property.
Signing in contractors & visitors as trained.
Operating a state-of-the-art fire system and activating emergency procedures.
Working Conditions :
Work Hours :
Equipment Use :
Mental and Physical Demands :
Communication Demands :
Minimum Qualifications :
We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.
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