Practice Manager- Heart Lab/ Device Clinic

Position Summary

Manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.

Responsibilities

Essential Functions

• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers,
  
  

patients and the public.

• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and
  
  

development.

• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients,
  
  

physicians and staff.

• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior
  
  

leadership with plans to address variances.

• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve
  
  

operational and financial performance.

• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance,
  
  

coaching plans, and disciplinary actions.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
  
  

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.
  
  

Other Related Functions

• Participates in Quality Improvement activities as assigned.
• Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other
  
  

health care providers.

• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing,
  
  

spreadsheets, database and general accounting.

• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.
  
  

Qualifications

Education/Training

Associate’s degree in a healthcare, business or related field; or 3 years of progressive healthcare experience

Licensure/Certification

None.

Experience

Three (3) years of experience in a lead role

Previous device clinic experience