What are the responsibilities and job description for the Front Desk Concierge position at Princeton Orthopaedic Associates?
Princeton Orthopaedic Associates is seeking full-time Front Desk Concierge to join our amazing team. We are looking for energetic, enthusiastic, and patient-focused candidates that are able to work in a fast paced, high-volume environment. The position requires excellent communication and computer skills. Responsibilities include, but are not limited to:
- Greet and welcome patients and visitors in a friendly and professional manner
- Manage patient check-in and check-out process
- Verify insurance information and collect co-pays
- Maintain patient records and ensure accuracy of medical documentation
- Coordinate referrals as needed
- Assist with medical scheduling and appointment reminders
- Collaborate with medical staff to ensure smooth operations of the front desk area
Requirements
- Previous experience working in a front desk role, preferably in a medical office setting
- Strong communication skills, both verbal and written
- Excellent customer service skills and ability to handle difficult situations with professionalism
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
Join our team as a Front Desk Concierge where your contributions will be valued, and you will play an integral role in creating a welcoming environment for our patients!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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