What are the responsibilities and job description for the Busy Surgical Practice seeking Front Office Receptionist position at Princeton Surgical Associates?
Job Summary
The front desk receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing patient assistance, and data entry. Must be reliable and trustworthy who can be part of a team.
Responsibilities and Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Various office Pre-Certifications.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by maintaining electronic medical records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Qualifications and Skills
Competencies
- Communication proficiency
- Ethical Conduct
- Flexibility
- Initiative
- Time Management
- Medical Terminology
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Required Education and Experience
Graduation from high school or GED equivalent with some knowledge of medical terminology required.
Additional Eligibility Qualifications
Two years of increasingly responsible related experience, or any equivalent combination of related education and experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20