What are the responsibilities and job description for the Director of Field Operations position at PRINCIPLE SERVICES LLC?
Job Details
Description
Join Our Team as the Director of Field Operations
Are you a strategic and driven leader with the expertise to build, scale, and optimize field operations? Do you thrive on developing high-performing teams, enforcing operational excellence, and executing strategic growth plans? If so, we are looking for you to join our team as the Director of Field Operations.
Why Us:
- Expert Team: Join a team of seasoned professionals dedicated to delivering quality, integrity, efficiency, and safety in infrastructure projects.
- Respectful and Supportive Culture: Join a workplace that prioritizes respect, integrity, and professionalism, fostering a culture where employees are treated with honor and dignity.
- Alignment with Core Values: Be part of a team that values and embodies core principles such as Integrity, Grit, Agility, Innovation, and Respect in every aspect of business and project execution.
- Personal and Professional Growth: Thrive in an environment that not only serves clients but also actively supports and empowers employees, promoting continuous learning, adaptation, and the transformation of ideas into action.
What Sets You Apart:
- Proactive and Assertive Approach: You are a take charge person. You have the ability to think ahead and like to move forward to attain valuable goals.
- Competitive in nature: You can be hard-headed and opinionated.
- Exceptional Communication Skills: Your communication skills are tip top and detailed.
Why You’ll Love It Here:
- Purpose Driven Mission: Experience the fulfillment of contributing to a mission focused on building and empowering a high-performing team dedicated to adding substantial value to clients.
- Autonomy & Support: Experience a shared commitment to building and empowering a great workforce. We give our employees the freedom to make impactful decisions and take ownership of tasks.
- Purpose-Driven Culture: Engage in a workplace culture supported by three pillars—Corporate Giving, Employee Connection, and Community Engagement—where success is not only measured by business achievements but also by the positive impact on others and the communities in which we operate.
Job Summary:
The Director of Field Operations is a key leadership role responsible for leading, managing, and developing a high-performing team of experienced field personnel, including Field Operations Managers, Field Operations Leads, Construction Inspectors, and Construction Maintenance personnel. This leader will improve upon and enforce industry-leading standards, ensure operational excellence, and drive continuous improvement in our field services team. The Director will play a strategic role in expanding our service capabilities, quality, ensuring client satisfaction, and positioning the company as a leader in construction inspection and quality management. Success in this role requires strong leadership, a deep understanding of construction and field operations within electric infrastructure, the ability to coach clients and employees, and the ability to develop and execute strategies that enhance both internal performance and client value.
Initially overseeing a team of roughly 20, this leader will play a key role in scaling field operations to over 100 field personnel, ensuring sustainable growth and operational excellence.
KEY RESPONSIBILITIES & DUTIES:
Leadership & Team Management:
- Lead and develop the growing team, fostering a high-performance culture that emphasizes accountability, training, upholding our company culture, and adherence to industry-leading standards.
- Develop, implement, and maintain a staffing plan to ensure adequate oversight and compliance with client scopes and specifications.
- Design and establish leadership and technical training programs to enhance field personnel’s capabilities, ensuring team members are well-equipped to lead our industry with construction management and inspection standards.
- Within the framework of existing company policies and culture, improve and develop clear expectations and field operations policies to ensure consistency, efficiency, safety, and excellence in service delivery.
Project Oversight & Coordination:
- Coordinate internal and external personnel to maintain construction inspection efforts that meet client scope and schedule expectations.
- Establish resources that allow the field operations team to identify, record, and mitigate potential project issues before they impact the client’s progress.
- Collaborate with the Project Team to address challenges and provide solutions to senior management.
- Review and approve ongoing project status reports from field personnel throughout the project lifecycle.
Strategic Planning & Development:
- Assist leadership in long-term planning to define and execute a strategic plan for scaling field operations, supporting company growth, and improving operational excellence and efficiency.
- Continuously assess, refine, and uphold industry-leading construction management and inspection services standards.
- Advise project team on constructability, scheduling, and budget considerations to better support client goals.
- Participate in planning meetings to provide insights on proposals and staff resource allocation.
- Actively collaborate with executive leadership to drive innovation in field operations, ensuring the company remains a leader in safety, quality, and customer service within our field service lines.
Client & Stakeholder Engagement:
- Develop strong relationships with clients, ensuring our field services align with their expectations and identifying opportunities to expand service offerings.
- Place our team members with clients and respective jobs that align well with skillset and personality fit.
- Partner with business development and leadership to pursue new client engagements and strengthen existing relationships.
- Support recruiting efforts to attract and retain top-field talent.
Qualifications
Experience:
- Proven leadership experience with large distributed teams in construction management, field operations, or a related field.
- 10 years of experience in one or more of the following areas: engineering, construction, substation maintenance, protection and controls testing, and/or electric utility inspection services for the following types of infrastructure.
- A minimum of 5 years of supervisor/management experience.
- Experience in the construction of transmission, distribution, battery energy storage systems, utility-scale solar, or data center type facilities.
- Demonstrated ability to develop and implement operational strategies that enhance safety, efficiency, quality, and service delivery.
- Strong business acumen with the ability to engage with clients, identify opportunities for service expansion, and contribute to company growth strategies.
Skills & Knowledge:
- Strong understanding of construction inspection standards, project controls, and budget management.
- Ability to develop and implement operational strategies to improve efficiency and service quality.
- Excellent problem-solving skills and the ability to proactively identify and address project challenges.
- Strong communication skills with the ability to engage effectively with internal teams, senior leadership, and clients.
- Proficiency with Microsoft Office Suite of Programs and Salesforce CRM.
WORKING CONDITIONS:
- Demonstrate a commitment to maintaining safe work practices.
- Good driving record and ability to drive long distances to project sites.
- Willingness to travel frequently to client offices and project sites.
DISCLAIMERS:
This job description is intended to convey information essential to understanding the scope of the position and general nature of the work performed. It is not exhaustive and should not be construed as an all-inclusive list of job duties, responsibilities, or requirements. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.
The company is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.
This job description is not a contract of employment, implied or otherwise. Employment with the company is at-will, meaning the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice.
