What are the responsibilities and job description for the Creative Design Sales Specialist position at Print-O-Stat?
Location: York, PA
Benefits: Flexible PTO Policy, 401(k) with Employer Match, 8 Paid Holidays, Company Paid Life Insurance, Company Paid Short-Term Disability, Education Reimbursement, professional development, Medical / Dental / Vision Insurance, Long-Term Disability
Now more than ever before, companies are realizing the importance having an organization culture that embraces a set of beliefs, which support their strategy and structure. If you are looking for an organization that promotes a culture of inclusion, which values effectiveness, is team-oriented and driven toward growth, then Print-O-Stat is just what you are looking for in your next opportunity. With over 70 years of experience in the mid-Atlantic region, providing legendary customer service to our clients in an industry where technology has transformed exponentially; Print-O-Stat has remained innovative and continues to grow. If you possess a quality-conscious mentality, embrace creativity and ingenuity, and you are driven to succeed, look no further.
Print-O-Stat is searching for a highly motivated, proven, Account Manager. As a valued member of the Sales and Service Division, you will proactively develop and manage a portfolio of accounts through deepening customer relationships by understanding their business needs. This includes educating clients on the value Print-O-Stat can bring with our products and services, primarily with wide format printer products. As an Account Manager, you will be responsible for qualifying and developing new business opportunities in your territory. You will ensure Print-O-Stat maximizes potential business opportunities with existing clients and focus on cultivating a book of business by expanding and growing our market reach. Additional responsibilities include but are not limited to the following:
Responsibilities:
- Proactively develop and manage a portfolio of accounts through deepening customer relationships by understanding their business needs and the value Print-O-Stat can bring
- Qualify and develop new business opportunities within your portfolio of accounts from initial enquiry and building relationships to meet the client needs and enable Print-O-Stat to maximize potential business opportunities
- Nurture clients to enable long-term relationships and enhance customer loyalty
- Work collaboratively across teams globally with a knowledge of overall business strategy and goals
- Consistently provide a legendary customer experience, thereby achieving revenue and contribution targets
- Plan and prioritize sales activities towards achieving agreed business goals, maintaining contribution levels, margins and managing productivity output
- Ensure client information is up to date and accurate by using CRM activities tools and systems
- Manage pre and post workshop logistics, liaising closely with wider departments - Delivery team, Client Services, Production, etc.
- Use communication skills and telephone presence to build a rapport with clients and internal contacts, providing legendary customer experience
- Effectively work as part of a team to manage the full Business Development portfolio of accounts
- Support client opportunities as requested for your team and other parts of the business in line with our business strategy
- Actively participate in industry-related networking organizations and events to promote our brands in addition to utilizing social media tools
Experience:
- 1 years of B2B Sales experience preferably in the Signage and/or Commercial Printing field, but not required
- Bachelor’s Degree in Marketing or Business-related fields preferred, but not required
Requirements:
- Possess a “hunter” mentality with the ability to stretch targets and drive results
- Exhibit a client-focused mind-set to deliver exceptional client experience, putting the customer at the heart of everything
- Experience with Microsoft Suite: Excel, Word, Outlook, as well as a CRM preferred.
- Knowledge of design software helpful, such as Adobe CreativeSuite
- Actively use social media to develop relationships and promote brand awareness e.g. LinkedIn, Facebook, Twitter
Key Skills:
- Excellent customer service skills
- Effective verbal and written communication skills
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