What are the responsibilities and job description for the Hospitality Service Manager position at Prism Hospitality, LP?
About the Role:
The Hospitality Service Manager will oversee the delivery of exceptional customer experiences in a fast-paced bar environment. As a key member of our team, you will be responsible for ensuring that every guest interaction is memorable and enjoyable.
Main Responsibilities:
- Maintain a clean and safe working environment, adhering to all health and safety protocols.
- Cultivate a positive and welcoming atmosphere, fostering strong relationships with guests and colleagues alike.
- Develop and implement effective strategies to enhance customer satisfaction and loyalty.
- Collaborate with the kitchen team to ensure seamless service delivery, from food preparation to presentation.
- Sustain high standards of quality and efficiency in all aspects of bar operations.
Requirements:
- Possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Demonstrate a genuine passion for delivering exceptional customer experiences.
- Hold a valid certification in food safety or obtain one within six months of employment.
- Display adaptability and flexibility in a dynamic and fast-paced setting.
