What are the responsibilities and job description for the Patient Engagement Coordinator position at PRISM Vision Group?
Company Overview
At PRISM Vision Group, we are committed to delivering exceptional patient care and support. Our team is dedicated to creating a positive and inclusive work environment that fosters growth and development.
Job Description
We are seeking a skilled Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support. This includes scheduling appointments, completing full registration, and verifying demographic insurance information. You will also be responsible for obtaining legal photo identification and validating patient identity and coverage, as well as adhering to HIPAA standards related to patient privacy and confidentiality.
Required Skills and Qualifications
At PRISM Vision Group, we are committed to delivering exceptional patient care and support. Our team is dedicated to creating a positive and inclusive work environment that fosters growth and development.
Job Description
We are seeking a skilled Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support. This includes scheduling appointments, completing full registration, and verifying demographic insurance information. You will also be responsible for obtaining legal photo identification and validating patient identity and coverage, as well as adhering to HIPAA standards related to patient privacy and confidentiality.
Required Skills and Qualifications
- High School Graduate or General Education Degree (GED)
- 2 Years experience in a patient-facing healthcare function or customer service role
- Excellent verbal and written communication skills in English; Bi-lingual a plus
- Strong critical thinking, analytical, and problem-resolution skills
