What are the responsibilities and job description for the Patient Engagement Specialist position at PRISM Vision Group?
Job Overview
We are seeking a skilled Patient Services Representative to join our team at PRISM Vision Group. As a key member of our front office staff, you will be responsible for providing exceptional patient service and support in a fast-paced clinical environment.
In this role, you will interact with patients, physicians, and staff to ensure a smooth and efficient experience. You will be the first point of contact for patients, handling scheduling, registration, and payment processes. Your attention to detail and strong communication skills will be essential in resolving issues and ensuring patient satisfaction.
The ideal candidate will possess excellent interpersonal and problem-solving skills, with the ability to work effectively in a team environment. You will be proficient in using multiple systems and have strong computer literacy skills. Experience in a patient-facing healthcare function or customer service role is preferred.
We offer an excellent employee benefit package, including health, dental, and vision coverage, as well as voluntary benefits.
We are seeking a skilled Patient Services Representative to join our team at PRISM Vision Group. As a key member of our front office staff, you will be responsible for providing exceptional patient service and support in a fast-paced clinical environment.
In this role, you will interact with patients, physicians, and staff to ensure a smooth and efficient experience. You will be the first point of contact for patients, handling scheduling, registration, and payment processes. Your attention to detail and strong communication skills will be essential in resolving issues and ensuring patient satisfaction.
The ideal candidate will possess excellent interpersonal and problem-solving skills, with the ability to work effectively in a team environment. You will be proficient in using multiple systems and have strong computer literacy skills. Experience in a patient-facing healthcare function or customer service role is preferred.
We offer an excellent employee benefit package, including health, dental, and vision coverage, as well as voluntary benefits.