What are the responsibilities and job description for the Insurance Customer Service Representative position at Pritika Singh-District Office?
Job Description
Job Description
Join a team that cares about our customers and you! We are looking for an experienced and committed individual to join Farmers Insurance as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Return all phone messages promptly.
- Prospecting and generating new businessthrough leads & referral sources.
- Generating insurance quotes.
- Provide customers with additional information about new products and services.
- Work independently and as part of a team.
Requirements
