Properties & Real Estate Operations Manager

Job description

We are seeking an experienced property manager with significant operations background to oversee and manage multiple properties, employees, plus renovation and repair projects for our diverse real estate portfolio, which includes multi-family, residential, and commercial properties in several Texas counties.

REQUIRED:

• Must be local to Gardendale or willing to relocate.
• Willing to reside on-site at one of our apartment complexes.
• This role is a blend of hands-on construction supervision and property management, requiring an individual who can efficiently manage multiple renovation projects, including both interior and exterior work.
• The successful candidate will be responsible for researching, hiring, and overseeing contractors, ensuring work quality, staying on schedule, and making sure that all units are brought up to move-in ready standards. The role also involves overseeing other property management functions, including maintenance, staffing, and tenant relations.
• Ultimately, manage the business and the staff in alignment with the wishes of the CEO.

Key Responsibilities:

Property Management Duties

• Ensure the smooth operation of all properties under management, including overseeing maintenance, capital improvements, tenant services, and budget management.
• Handle project budgets by tracking expenses, ensuring cost control, and providing detailed financial reporting to ownership.
• Collaborate closely with the Regional Manager, Operations Staff, and property owner to align and achieve shared objectives.
• Manage leasing and tenant relations, including assisting with lease renewals, addressing tenant concerns, and overseeing vacancy anticipation and marketing efforts.
• Hire and manage staff, including conducting performance reviews and ensuring adherence to company policies.
• Maintain accurate lease documentation in lease administration software.
• Manage all bills and other AppFolio requirements.
• Ultimately, manage the business and the staff in alignment with the wishes of the CEO.

Construction Supervision & Renovation Management

• Oversee heavy renovation projects for properties, including both exterior and interior renovations, to ensure they meet quality standards, are completed on time, and stay within budget.
• Coordinate with and vet contractors by soliciting bids, creating spreadsheets, and presenting compare bids in an easy-to-understand format.
• Manage ongoing construction and renovation work, including regular inspections, progress reporting, and ensuring adherence to safety protocols.
• Ensure construction projects are completed on time, within budget, and meet project specifications.
• Perform regular quality checks on work completed, including the supervision of the finishing details to ensure craftsmanship is up to standard.
• Oversee the renovation of interior units to bring them to a "move-in ready" condition, including but not limited to painting, flooring, plumbing, electrical, and appliance installations.
• Manage pool repairs and renovations to bring pools into full operational status.
• Hire and supervise maintenance staff for daily upkeep and minor repairs at properties.
• Ensure smooth communication with contractors and vendors, resolve any issues or disputes that arise, and maintain professional relationships.
• Ultimately, manage the business and the staff in alignment with the wishes of the CEO.

Qualifications:

Certifications & Education

• Certified Apartment Manager (CAM) or Certified Apartment Portfolio Supervisor (CAPS) preferred.
• Bachelor’s degree in Real Estate Management, Construction Management, or a related field is preferred, or equivalent experience.
• TX Real Estate License preferred.

Experience

• Must have experience in construction renovation projects. (REQUIRED)
• Minimum of 2 years’ experience in property management (REQUIRED)
• Hands-on experience managing contractors, coordinating projects, and ensuring quality craftsmanship in renovations.(REQUIRED)
• Minimum of 2 years’ experience using Appfolio (REQUIRED)

Knowledge, Skills, and Abilities:

• Strong leadership skills, with the ability to manage multiple teams and vendors effectively.
• Excellent organizational skills and attention to detail, particularly with managing and tracking multiple construction projects and property management tasks.
• Strong communication skills, both written and verbal, to interact with contractors, vendors, tenants, and staff.
• Ability to assess construction work for quality and adherence to standards.
• Ability to evaluate and compare bids, manage contracts, and make informed decisions.
• Capable of managing budgets and ensuring cost-effective use of resources.
• Strong problem-solving skills with the ability to address challenges that arise during construction or property management activities.
• Detail-oriented, organized, highly proactive, incredibly resourceful, and ceaselessly curious.
• Ability to adapt quickly to changing business conditions and priorities.
• Very easy-going personality, willing to take direction (a "yes man" who can also offer critical thinking), painstakingly detailed, can handle answering many questions and follow-up questions regarding projects, doesn't mind repeating the same information on multiple occasions.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• M-F, 50 hours/wk
• on-call nights & weekends if property-related emergencies arise

Work Location: On-site, travel required