Office Manager

Title: Full time

Salary: $100,000

Position type: Full time

JOB DESCRIPTION

Alexes Hazen MD PLLC is seeking an experienced and highly organized Office Manager to oversee the daily operations of our plastic surgery practice. The ideal candidate will have strong leadership skills, exceptional attention to detail, and the ability to manage administrative, financial, and operational aspects of the office. Experience in the medical or aesthetic field is preferred. Our practice specializes in cosmetic surgery, minimally invasive procedures, laser treatments, and facial fillers, with a strong emphasis on gender-affirming care and working with insurance providers to ensure accessibility. We also offer Zen Essentials by Alexes Hazen, MD, a luxury skincare line developed by Dr. Hazen to complement aesthetic treatments and promote overall skin health.

Role and Responsibilities

·       Manage scheduling, staff coordination, and office workflow.

·       Serve as a key liaison between patients, staff, vendors, and external partners.

·       Maintain inventory of office and medical supplies, ensuring timely restocking.

·       Oversee daily operations to ensure efficiency and high-quality patient experience.

·       Handle financial tasks, including accounts payable/receivable and payroll coordination.

·       Support the physician with administrative tasks, special projects, and strategic planning.

·       Ensure compliance with healthcare regulations, insurance requirements, and office policies.

·       Address patient concerns professionally while upholding a patient-centered approach to care.

·       Oversee insurance billing, claims processing, and prior authorizations, ensuring smooth financial operations.

·       Assist with marketing and patient engagement initiatives, including social media, promotions, and events.

Requirements

·       Strong leadership, communication and computer skills.

·       Ability to multitask, problem-solve, and adapt to a fast-paced environment.

·       Familiarity with cosmetic procedures, lasers, and skincare products is a plus.

·       Experience with marketing, patient relations, and social media engagement is a plus.

·       3 years of experience in office management, preferably in a medical or aesthetic setting.

·       Knowledge of medical office compliance standards, HIPAA regulations, and insurance processes.

About Us

At Alexes Hazen MD PLLC, we are committed to providing exceptional care in a welcoming and professional environment. Our practice specializes in plastic surgery and aesthetic treatments, with a strong focus on patient satisfaction and high-quality results.

Application Process

Please send your resume and a cover letter detailing your relevant experience to Erica@AlexesHazenMD.com .