What are the responsibilities and job description for the Sales & Retention Specialist position at Pro-Active Pest Control?
Sales and Retention Specialists
We are looking for upbeat people to join our Sales and Retention team in Rancho Cordova, CA. As a sales and retention specialists you play a great part in the growth for the company and will be able to connect with our customers one on one to help resolve their pest issues and address any issues that they had as customers.
Pro Active Pest Control is a small family-owned and locally-operated business in CA and AZ. We are a 5- Star rated pest control company that prides ourself in providing exceptional customer service and resolving our customer’s pest problems quickly, safely, and affordably. We treat our customers like an extension of our own family – that means we will work to protect their family, their pets, and their home or business from pests and the problems that they cause. We pay a great deal of attention to our employees and our training programs. We strive to always be better than before and do our very best to keep up to date with technology and products to help simplify the tasks of our employees. As our business continues to grow, opportunities for advancements are real possibilities for self-starters and those that take initiative. We believe in a positive upbeat work atmosphere and working as a team. We believe in hiring employees to provide the best quality of service, with a smile to our customer’s homes and businesses. We truly believe in helping our employees develop the skills and knowledge that will increase earning potential and their career growth. If you're looking for a better company to work for, apply today!
Job Description:
- Generate leads and sales for the company
- Answer inbound calls, reply to messages through Google and Yelp, and make outbound calls as needed to potential new customers
- Educate customers about our services we provide
- Develop and maintain 5 Star quality relationships with customers
- Stay up to date about company wide services, policies, and procedures
Qualifications:
- Must be 18 years or older
- Be professional and have positive attitude
- Be able to multi-task and time manage
- Must have interpersonal and communication skills
- Must have good tonality and general understanding of phone etiquette
- Ability to work with varying computer programs with ease
- Must have some experience in sales or customer service
- Be self motivated and results driven
- Have excellent communication and interpersonal skills
- Ability to work together as team and individually
- Ability to adapt to changes
- Be willing to learn
- Bilingual is a plus!
- Licensed with CA SPCB Applicator or Field Representative License is a plus!
Job Type: Full Time
Work Setting: In- Person, Office or Hybrid
Schedule:
Monday to Friday with weekend availability
Benefits:
- Flexible scheduling
- Competitive compensations with sales bonuses
- Opportunities for growth
- Medical, Vision, & Dental after 60 days
- Birthday Holiday
- IRA plan with 3% company match
- PTO policy
- Company Assets
- Company events (quarterly)
