What are the responsibilities and job description for the Front Desk Associate position at Pro Fitness?
Overview
Are you a friendly and organized individual with a passion for fitness and customer service? 206 Fitness is looking for a motivated Front Desk Associate to be the welcoming face of 206? In providing exceptional strong customer service skills, a friendly demeanor, and the ability to multitask. As the first point of contact for our members, you will play a vital role in creating a welcoming atmosphere and ensuring that all members/ guest needs are met promptly and efficiently.
Responsibilities
- Greet and direct our members, guests and staff with enthusiasm,creating a friendly and inviting atmosphere during your shift .
- Handle check-in, memberships,and class registrations efficiently.
- Answer phone calls in a courteous and professional manner,handling inquiries and messages effectively
- Follow up on telephone inquiries to ensure appointments are booked correctly
- Respond promptly to members requests and inquiries,and concerns maintaining our high - quality service standards.
- Promote gym services and programs to attract new clients
Skills
- Proficient in using phone systems to manage incoming calls effectively.
- Multilingual abilities are a plus, enhancing communication with diverse guests.
- Proficient in using computer software
- Excellent customer service skills with the ability to resolve issues amicably and efficiently.
- Strong interpersonal skills with an emphasis on teamwork and collaboration.
Join us as we strive to deliver outstanding service and memorable experiences for our guests!
Job Type: Full-time
Pay: From $21.12 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Rotating weekends
Ability to Commute:
- Burien, WA 98166 (Required)
Ability to Relocate:
- Burien, WA 98166: Relocate before starting work (Required)
Work Location: In person
Salary : $21