What are the responsibilities and job description for the Desktop Support Specialists :: Richmond, VA position at Pro Integrate?
Job Description
Job Description
Desktop Support Specialists
Location - Richmond, VA
Interview Type - Web Cam Interview Only
Work Arrangement- Onsite from day 1 ( Only w2)
Position Responsibilities :
- Working knowledge of and experience with Windows 10 and Windows 11 operating systems
- Recent experience in a full-time Help Desk / Technical Support position
- Experience and proficiency using an Endpoint Management System
- Experience and proficiency using a Workstation Imaging Solution
- Experience and proficiency using a Service Management Ticketing System
- Experience and proficiency with Microsoft Office 365 applications
- Proven analytical and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to work independently with minimal direction and as a team
- Ability to work effectively with end users, technical staff, and senior staff providing exception customer service
- Experience with PowerShell scripting and / or SQL reporting
- Experience with Symantec's Altiris and / or Microsoft In Tune
- Experience with Ivanti Service Desk
- Experience with Microsoft Deployment Toolkit
- Experience with Active Directory
Thank You, Noor Mohammed S Sr. US IT Recruiter Pro Integrate LLC ISO 9001 and ISO 27001 Certified Company Phone : 1 646-585-3170 | Email : nmohammed@prointegrate.net HQ : 347 5th Ave, Suite 1402-344 New York, NY USA 10016
