Administrator

Job Description

Experience Required

Experience in administrating Datadog Tools using various modules like APM, Errors, Logs, Digital Experience to monitor Enterprise Services.

Experience in integrating with other systems like MuleSoft, Salesforce, Confluent Kafka, Azure etc.

Expertise in reviewing error logs and correlating it to various architectural components and services, at times correcting the log formats for better troubleshooting.

Ability to come up with solutions to monitor new applications / services

Prior experience on Reporting, Dashboard and Analytics, API backend calls from Datadog for custom metric ingestion

Roles & Responsibilities

Experience with, and ability to utilize monitoring tools for Custom metrics

Conduct meetings

Ability to collaborate closely with stakeholders like business, development, and ops teams

Able to exhibit tendencies to be self-starting and not wait for signals; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision

Able to use required software applications like Microsoft office suite to produce reports, presentations, and complex spreadsheets

Support day-to-day operational tasks including management of accounts, handling incident and service request tickets, priority incident resolution

Joining MI / collaboration Calls

Experience in documentation / Creating & Reviewing SOPs

Create and manage architectural diagrams for various critical networks

Create custom scripts to automate support processes wherever applicable

Monitoring of Enterprise network, Applications

Fine tuning of alerts and reduce noise

Develop a monitoring solution for components which are not being monitored

Good knowledge and Hands-on experience in Scripting like Python, PowerShell etc

Willingness to solve complicated monitoring challenges and see projects through to completion

Team-oriented attitude to help other colleagues with technical problems, knowledge sharing / mentoring

In case of urgent requirement ready to work / support 24x7 Rotational Shift.

Good exposure to REST API and other Tools Integration

Good Knowledge about IT IS and ITSM practices

Generic Managerial Skills

Ability to manage time and effectively prioritize multiple projects at the same time.

A willingness to solve complicated monitoring challenges and implement the best feasible solution.

Team-oriented attitude to help and guide colleagues with technical problems, process gaps etc.

Critical thinking / analytic problem-solving skills

Ability to effectively communicate technical issues and resolutions with clients

Salary Range -$100,000-$120,000 a year

Location

Clearwater, FL

Salary : $100,000 - $120,000