Genesys Developer

Job Description

Genesys Developer

1. Skills in Genesys Cloud CX platform.

2. Developing inbound call flows using data inputs data actions and Genesys Cloud API3. Integrations of data actions services and Genesys cloud API and using them in Call flows

Extensive knowledge in troubleshooting and log analysis of Genesys SIP URSORSGVP and eService components.

Strong experience in Genesys routing development experience.

Should know how to troubleshoot Genesys application logs.

Strong knowledge of contact center environment Genesys CTTI SBC Voicd GVP eServices inbound and outbound voice flows WFM and Gensys sip debugging.

Knowledge of SIP Protocols and SIP Messages.

Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with crossfunctional teams.

Salary Range $85000$100000 a year

LISP3

LIVX1

Location

Columbus OH

Key Skills

CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation

Employment Type : Full Time

Experience : years

Vacancy : 1

Salary : $85,000 - $100,000