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Office Support & Creative Specialist

Pro-MotionPix, LLC
Pleasanton, CA Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/16/2025

Job Description

Job Description

Office Support & Creative Specialist

Company : Pro-MotionPix, LLC

Location : Pleasanton, CA (In-Person Required)

Job Type : Full-Time, Monday–Friday, 8 : 30 AM–5 : 00 PM

Compensation : $22 per hour

About Us

Pro-MotionPix is a leader in high-quality digital imaging solutions for the automotive industry. We specialize in capturing and enhancing vehicle photos to drive dealership engagement and customer satisfaction. We are looking for a Office Support & Creative Specialist to provide exceptional client support while ensuring the highest quality automotive images through photo editing and branding.

Role Overview

This role combines customer service and graphic design , requiring a strong eye for detail, technical proficiency, and the ability to troubleshoot issues efficiently. You will be responsible for managing customer inquiries, ensuring high-quality automotive images, and assisting with photo enhancements and custom overlays using Adobe Photoshop and Illustrator and Canva .

Key Responsibilities

Customer Support :

  • Respond to customer inquiries via email, phone, and chat, ensuring prompt and professional service.
  • Troubleshoot technical issues related to image quality and escalate as needed.
  • Maintain support tickets, track progress, and follow up to ensure resolution.
  • Provide guidance to customers regarding photo submission standards and quality expectations.

Photo Quality & Graphic Design :

  • Review and verify vehicle images to ensure they meet clarity, composition, and branding guidelines .
  • Edit and enhance car images by adjusting backgrounds, lighting, and imperfections.
  • Design custom overlays for dealership branding and promotional campaigns.
  • Collaborate with internal teams to maintain consistency across all visual assets.
  • Stay updated on the latest graphic design trends and automotive marketing techniques .

    • Requirements

    Qualifications

  • Proficiency in Adobe Photoshop and Lightroom.
  • Proficiency in Canva.
  • Strong attention to detail , especially in image review and quality control.
  • Excellent communication skills (both written and verbal).
  • Ability to troubleshoot customer concerns and think critically about solutions.
  • Strong organizational skills to manage multiple tasks and meet deadlines.
  • Experience in photo editing, graphic design, or customer support preferred.
  • Prior experience working with automotive imagery or dealership marketing is a plus.

    • Benefits

    Why Join Us?

  • Work in a collaborative and growing team environment .
  • Gain hands-on experience in both customer support and graphic design .
  • Competitive salary and benefits package.
  • Access to industry-leading tools and resources.

    • Apply today and be part of a team that blends customer service with creative innovation in the automotive industry!

    Salary : $22

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