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Part Time IT Associate

Pro Resources Staffing Services
Charleston, SC Part Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/5/2025

Pro Resources is seeking a motivated IT Support Technician to join a client in Ashley, IN on a long-term temporary basis. The ideal candidate will have a strong knack for handling hardware and software fixes, documenting customer interactions, and working effectively in a team-oriented environment. This role will involve managing ticket escalations and providing support using tools such as Active Directory and DHCP. Apply Today!

We are seeking candidates who can work onsite in Ashley, IN. This position is not remote; physical presence at the office is required.

Shift and Compensation

  • 1st Shift
  • Pay : $19 / hour

Job Duties

  • Handle hardware and software fixes for end-user devices.
  • Document all troubleshooting steps and customer interactions.
  • Collaborate effectively within a team environment.
  • Escalate complex issues to senior technicians when necessary.
  • Utilize Active Directory and DHCP for basic administration tasks.

    • Background Profile

  • Experience with hardware and software troubleshooting.
  • Familiarity with Active Directory and DHCP (basic navigation skills required).
  • Strong communication and customer service skills.
  • Ability to work independently and prioritize tasks effectively.

    • Preferred Qualifications :

    Previous experience in a helpdesk or technical support role.

  • Currently pursuing or recently completed a degree in Information Technology or related field (college students welcome).

    • Clerical

    Salary : $19

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