Pro-Tec Design is a purpose-driven Twin Cities security technology integrator, providing consulting, design and installation of Video Surveillance, Card Access Control, Intercom, and Intrusion systems. We use technology to protect an organization's people, data, and assets - keeping business continuity, security procedures and policies on track during a myriad of unforeseen events.
Pro-Tec Design specializes in healthcare, manufacturing, education, city and local governments and continues to grow. The company is 100% employee-owned through an ESOP. We are looking to add talented employee owners to our team to meet growth demands.
Position Overview
Lead and manage internal and external resources resulting in the successful completion of assigned projects and the meeting of goals and objectives as outlined in Pro-Tec's Vision Traction Organizer (VTO).
- Oversee project deliverables from the planning stage to completion
- Develop lasting relationships with client personnel and foster client ties.
- Communicate effectively with clients and all other stakeholders involved in the project
- Continually seek opportunities to increase customer satisfaction and deepen client relationships.
- Achieve project revenue targets and profit projections and oversee change order management
- Support and foster Pro-Tec Design's internal relationships, including those with Sales, Purchasing, Service and Administration
Responsibilities
Perform the functions of Project Manager while maintaining the highest standards of professional conduct and ethics.Plans, organizes, directs, and controls project activities required for effective management of security installation projects.Ensure smooth transition from sales to production through completion of kick off meetings, reviews all provided documentation, requests missing materialsReview of the Work-In-Progress (WIP) weekly report to monitor the financial progress of projects you are assigned toFollows all stakeholder communication requirements, external and internalEffectively utilizes all resources, internal and external to ensure a successful outcomeSupervises installation and contract labor.Ensuring that all internal and external escalation processes and notifications are followedApproves all project costs including subcontractor invoicesAbility to take a scope of work and turn it into an operational planWorks with contracts, reports, schedules, and other tools to define project parameters and to assure project profitability.Ensures timely and accurate final customer invoices and progress billingsOwns the project financials after handoff from the sales team.Follow Pro-Tec's project life cycle process to ensure projects are completed on time, on budget and to the client's satisfaction.Represents Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.Supports the field installation team to ensure they have everything they need to be successfulIs responsible for all deliverables including installation, training, drawings, project closeout and warranty hand-off to service departmentMaximizes ConnectWise to provide accurate record keeping, submitted on time and complete, including but not limited to :Closed loop on customer and sales notifications
Completion of the kickoff processProject documentation, schedules, floor plans, otherMaterial order processingReview and approve field technician timecardsCompletion of the field closeout processCompletion of as-builtsEnsuring that jobs are 100% billed before closeoutOrderly and timely turnover of completed projects toRequirements
Demonstrate excellent written and verbal communications skillsBe comfortable with difficult conversationsEffective, polished interaction with customer to gather information quickly; explain customer responsibilities in project completion; communicate next steps and status; and inspire confidenceDemonstrated cross-team collaboration and critical thinking.High attention to detail, able to solve problems logically and think criticallyHigh school education or equivalent, post-secondary training in technical field or project management is desirable, PMP, CSPM or related certification highly recommendedMinimum of 5 years related project management experience in physical security, low voltage construction or closely related fieldStrong working knowledge of the Office 365 suiteWorking knowledge of Connectwise and Smartsheets recommendedStrong interpersonal and presentation skillsSelf-motivated with a strong desire to succeedMust have a valid driver's licenseCompleted and passed a background check, including driving record checkBenefits :
Health, dental, vision insurance, life, short and long-term disability.401(k) with company match.Paid time off (PTO) and holidays.Continuous training and development opportunities.Supportive and collaborative work environment.
Salary : $75,000 - $125,000
