What are the responsibilities and job description for the Service Account Executive position at Pro-Tec Design?
Job Description
Job Description
Company Overview Pro-Tec Design is a premier commercial security integrator based in Minneapolis, MN. We specialize in video surveillance, access control, video intercoms, and visitor management systems. We pride ourselves on delivering world-class service, innovative security solutions, and cultivating a culture of integrity and growth. Join a team dedicated to protecting our customers' people and assets with cutting-edge technology.
Position Overview As a Service Account Executive at Pro-Tec Design, you will be critical in growing our service portfolio. You will identify and cultivate new relationships, understand customer needs, and drive service sales. Your efforts will directly contribute to the growth of our customer base and service agreements, ensuring customer satisfaction and long-term partnerships.
Key Responsibilities
- Prospect and Develop New Business : Build a strong pipeline by identifying potential customers, assessing their security needs, and offering tailored solutions.
- Generate Service Agreements : Secure new Customer Support Program (CSP) agreements and grow service offerings within existing accounts.
- Proposal Development and Presentation : Construct compelling proposals, clearly outlining business cases and our unique value propositions. Deliver persuasive presentations to decision-makers, address objections, and close deals.
- Market and Solution Expertise : Focus on targeted markets and geographies, offering services like maintenance programs, SaaS solutions, and managed services.
- Collaborative Selling : Partner with colleagues, subject matter experts, and service providers to create winning strategies for CSP agreements and integrated projects.
- Account Management : Build strong relationships with existing customers, ensuring satisfaction and identifying upsell opportunities.
- Market Awareness : Enhance visibility through networking, presenting at industry events, and engaging in relevant associations.
Qualifications
Why Join Pro-Tec Design? We offer a supportive and inclusive workplace where you can thrive. Our benefits include :
