What are the responsibilities and job description for the Lien Representative position at ProCo?
Position Description
Title : Lien Representative
The lien representative position is focused on ensuring that doctors' liens are filed promptly and that they are in accordance with state laws; this is done by recording doctor's liens through the Clerk of Courts. The staff candidate will create Notice of Intents and Notice of Liens. The candidate should ensure that all the notification requirements are met. The lien representative is also responsible for ensuring that the doctor's lien / amendment itself is mailed to all required parties using the mailing method required by statute (certified mail, priority mail, etc.).
Position Duties :
Create and send Notice of Intents and Notice of Liens to all parties involved
Change account statuses on Liens as needed
Log PHI information into Nextgen or Rapid database
Enter book & page numbers into the FileMaker Pro System
Extensive use of NextGen, FileMaker Pro, & Rapid systems
Send follow-up lien correspondence letters to all parties involved
Demonstrate attention to detail when creating lien documents
Fax documents to all labile insurance carrier
Maintain daily production log
Process return mail when necessary
Position Expectations :
To perform the position successfully, an individual is expected to :
Complete all rush liens on the issued date
Generate to 85 to 100 Notice of Intent to liens daily.
Generate at least 60 to 65 Notice of Liens daily.
Enter book and page numbers on 100 accounts in the lien database.
Fax or email a copy of the recorded lien document(s) attorney offices.
Note the system.
Change the Lien Status
Satisfy 50 to 75 paid lien accounts.
Upload documents into database
Change account type
Print satisfied lien letter
Combine printed documents for mailing
Mail documents to all parties
Request lien to be electronically filed to the court
Attach request spreadsheet
Attach lien documents
Process return mail when necessary
Note the system for the reason of return mail
Display a positive and respectful attitude.
Work with honesty and integrity
Represent the organization in a responsible manner
Maintain good attendance
Follow set policies and procedures when dealing with problems or issues
Demonstrate team leadership
Maintain professionalism at all times.
Take ownership and accept responsibility for your own actions
Globally Team Metrics :
The execution of the team is quantifiably measured by the following :
The Lien Team must meet 93% of their individual goals collectively to achieve the company goal globally.
Position Metrics :
The execution of the position is quantifiably measured by the following :
97% of Liens file to the court within 90 days from the first day of treatment.
95% of the NOI's and NOL's mailed to all parties involved by day 65 of the first day of treatment.
100% of RUSH lien accounts are completed the same day in which they were approved.
93% of paid lien accounts are satisfied within 14 to 21 days from the date the payment is posted to the account.
Position Requirements :
Minimum High School completion or higher
At least two years of relevant work experience
Strong verbal and written communication skills (make complex ideas easy to understand)
Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy
Proven Ability to work well under pressure
Ability to sit for long periods of time
High level of professionalism and ability to maintain confidentiality
Proficiency in Microsoft Office including Excel, Word and Access
Ability to work independently and to adapt to a fast-paced environment
Typing average 35 words wpm
Understanding and Adhering to HIPPA Laws
Position Miscellaneous :
Work 40 Hours a week
May work extended hours from time to time to meet deadlines
Communicate effectively with other departments within the corporate office
Physical Demands : Frequent sitting; frequent manipulation of documents; occasional typing or use of keyboard; limited lifting floor to overhead of less than 10 pounds.
Requirements
Position Requirements :
Minimum High School completion or higher
At least two years of relevant work experience
Strong verbal and written communication skills (make complex ideas easy to understand)
Ability to be flexible, multi-task, and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy
Proven Ability to work well under pressure
Ability to sit for long periods of time
High level of professionalism and ability to maintain confidentiality
Proficiency in Microsoft Office including Excel, Word, and Access
Ability to work independently and to adapt to a fast-paced environment
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Lien Representative?
Sign up to receive alerts about other jobs on the Lien Representative career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Lien Representative.
Click the checkbox next to the jobs that you are interested in.
