What are the responsibilities and job description for the Talkdesk Developer - Houston, TX first option, Remote can be considered position at Prodapt North America?
Job Details
Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt s customers today help more than a billion people, and five billion devices stay connected. Employing over 6000 people, Prodapt has offices in North America, Europe, Latam, India, and Africa. We are part of the 128-year-old business conglomerate, The Jhaver Group, which employs over 30,000 people across 80 locations globally.
A successful Talkdesk developer requires a mix of technical skills, including proficiency in programming languages, understanding of telecommunications, and problem-solving capabilities, as well as soft skills such as communication and adaptability.
Here's a breakdown of key skills:
Technical Skills:
- Programming Languages:
Experience with languages like JavaScript, Python, or other relevant languages for backend development and integrations with Talkdesk API.
- Telecommunications Knowledge:
Understanding of industry standards, VoIP protocols, and telephony concepts is crucial.
- API Integration:
Familiarity with integrating external APIs and understanding web services for Talkdesk integration.
- Cloud Technologies:
Experience with cloud platforms such as AWS, Azure or similar for deployment and scaling of Talkdesk integrations.
- Agile Methodologies:
Understanding and experience with agile development practices.
Soft Skills:
- Communication Skills:
The ability to clearly communicate technical ideas, both verbally and in writing.
- Problem-Solving:
Strong analytical and problem-solving skills are essential to address issues in a fast-paced environment.
- Adaptability and Flexibility:
Staying agile and adapting to new technologies and project requirements in the fast-paced technology industry.
- Time Management:
Managing time effectively, particularly in projects with tight deadlines.
- Teamwork:
The ability to work collaboratively within a team and contribute effectively.
- Emotional Intelligence:
Understanding and managing emotions, especially when dealing with difficult issues or tight deadlines
