Operations Assistant (Immediate)

Start Date: May 2025

Location: Columbia Heights

Reports to: Director of Operations

OVERVIEW

Prodeo Academy, a network of public charter schools serving the Twin Cities, is a meaningful education solution that is closing the opportunity gap through data-driven instruction in a culture based on a foundation of five core values: Perseverance, Respect, Integrity, Development, and Enthusiasm. Shared expectations around these values enhance the opportunity for our scholars to reach their full potential. We are looking for team members committed to helping our students access greater opportunities, achieve future success, and contribute to the vitality of our community.

VISION FOR POSITION

The Office Assistant is a committed member of a school team that is closing the opportunity gap. The Office Assistant acts as the first point of contact for our families and scholars. They create an inclusive and welcoming environment for our parents and scholars. Their work enhances key operational functions of the job impacting both families and staff. This opportunity is ideal for someone who is energized by challenging work and is able to work collaboratively across lines of difference with an emphasis on cultural sensitivity and inclusiveness.

CORE RESPONSIBILITIES

Essential Functions:

• Assist with attendance, absence and tardy tracking; enter information into a proprietary student information system;.
• Answer phones, greet and direct visitors, take and relay messages; provide routine information to students, parents or guardians.
• Provide a welcoming environment for our families and visitors.
• Assist with parent and staff communication.

• Maintain punctual and consistent attendance.
• Perform a variety of clerical activities, including preparing routine correspondence, sorting and filing of records, documents, mail and other material.
• Provide quality customer service for incoming and current families regarding the registration process, intent to return, and family engagement events.
• Support the enrollment team’s efforts by answering questions from and speaking with prospective families, and occasionally supporting enrollment special events.
• Maintain student information systems to accurately reflect updated contact information for families.
• Perform related duties as assigned.

SKILLS & REQUIREMENTS, DESIRED QUALIFICATIONS

• Education required: High school diploma, 2 or 4 year degree is preferred

Desired Qualifications

• Experience working in operations within a school environment
• Experience working with children
• Second language strongly preferred: Spanish

Knowledge & Skills

• Outstanding attention to detail and willingness to get the job done
• Excellent organizational, planning, and implementation skills
• Ability to communicate and interact effectively with multiple stakeholders
• Able to multi-task and work in a fast-paced entrepreneurial environment
• Competency in MS Office and Google Suite
• Excel and Google Sheets experience preferred

• Contemporary office practices, preferably in a public sector or K-12 environment.

• Attendance and enrollment policies and procedures. Record keeping, filing, electronic document filing, and retrieval.
• Develop and maintain productive working relationships with school site staff, parents or guardians and District staff.
• Proper telephone and e-mail etiquette.
• Meet schedules and timelines.
• Work collaboratively with others.

COMPENSATION

Salary for this position is competitive and commensurate with experience and educational background. Prodeo's total rewards program offers benefits that are the best fit for you at every stage of your career including:

• Comprehensive healthcare options (Medical, Dental, and Vision)
• Retirement planning through Teacher's Retirement Association (TRA)/Public Employee Retirement Association (PERA) and optional 403B plans
• Generous Paid time off, federal holidays, and academic breaks throughout the school year

Prodeo Academy is an equal opportunity employer. We do not discriminate on the basis of race, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. We are committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.