What are the responsibilities and job description for the Audio-Visual Service Technician Job at Productive in Richmond position at Productive?
Job Description
Job Description
Benefits :Position Overview
We are seeking a skilled and dedicated Audio-Visual Service Technician to join our team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining integrated Audio-Visual equipment and systems. This role requires strong technical abilities, attention to detail, and a commitment to providing exceptional service to our clients.
Primary Job Responsibilities
- Perform routine preventative maintenance and repair integrated audio-visual equipment and systems to ensure optimal performance.
- Diagnose issues using audio, video, and network test equipment.
- Collaborate with team members to troubleshoot complex problems and implement effective solutions.
- Maintain accurate records of service performed, parts used, and customer interactions.
- Communicate effectively with clients regarding service needs, repairs, and maintenance schedules.
- Ensure compliance with safety regulations and company policies during all service operations.
- Stay updated on industry trends and advancements in technology to enhance service delivery.
- All other duties as assigned
- Proven audio-visual integration or service experience.
- Proficiency using audio, video, and network diagnostic tools.
- Knowledge of Crestron, QSC and other audio-visual software (ex. QSC, Reflect, Crestron XIO, Crestron Toolbox)
- Strong problem-solving skills with the ability to work independently or as part of a team.
- Excellent communication skills to interact professionally with clients and colleagues.
- Attention to detail and commitment to delivering high-quality service.
- Ability to lift heavy equipment as needed and perform physical tasks associated with the role.
- CTS certification preferred.
- High school diploma or GED required.
- A valid drivers license with a responsible driving record.
Knowledge, Skills & Abilities
