What are the responsibilities and job description for the Machinist – Tool Room Technical Customer Support position at Productivity Inc?
If you would like to use your valuable machining knowledge to grow your career in a new direction, this would be a great fit!
Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.
We are committed to providing Equal Employment Opportunities to all employees and applicants.
IND123
- $28 - $32/hour - annual performance & salary reviews
- Excellent Medical, Dental, Vision Insurance – Day 1 of Employment
- 401k with Match
- Generous Paid Time Off – Holidays, Personal & Vacation
- Assess and collect customer tooling information at customer locations
- Source tooling products per customer requirements
- Work individually or as part of the installation team to install tool crib inventory software and hardware
- Organize customer tools, take a complete inventory, and enter the inventory into software
- Train employees on how to use the software
- Perform software maintenance and upgrades. Assist all existing customers with software and hardware support as needed
- Back up for Tool Crib Support and our warehouse
- Other miscellaneous duties and responsibilities as required by the position
- 3 years of Tool Room/Machining experience/inside sale working with cutting tools
- Professional customer service and communication skills
- Ability to work independently or as a team
- Friendly and outgoing personality
- Excellent organizational, time management, and follow-up skills
- Proficient PC/computer skills
- M – F, 7am- 4pm
- 40% travel, car or airplane
- Valid Driver’s license & acceptable driving record
Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.
We are committed to providing Equal Employment Opportunities to all employees and applicants.
IND123
Salary : $28 - $32
