What are the responsibilities and job description for the Permanent - Computer Support Technician position at Prodware Solutions?
Job Details
Computer Support Technician
New Berlin, WI
FULL TIME, Permanent
As a Computer Support Technician , you will have the opportunity to perform a variety of maintenance, installation, support and training tasks to support LPi's staff and ensure technical resources meet business needs. A successful candidate is empathetic to our employees' challenges and leverages both troubleshooting abilities and has inherent curiosity to resolve issues both proactively and interactively.
Requirements
- Must be available to work in office 5 days a week
- Fundamental knowledge of a range of computer, networking services, hardware, and peripheral equipment
- Ability to communicate technical information and training to non-technical personnel
- Ability to install, configure, and maintain personal computers, and related hardware and software
- Exposure to Microsoft Windows, the Microsoft O365 tool sets and Apple based technologies
- Ability to organize and prioritize staff cases and assignments
- Ability to work independently and proactively under minimal supervision
- Ongoing desire to learn new technologies
- Document various user environments
- Mitigate endpoint security incidents
- A demonstrated proficiency in oral and written communication
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
