What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Professional Career Solutions LLC?
We're looking for candidates with great customer service skills to fill our Customer Service Representative role!
This role is entirely remote and offers full-time hours with flexibility. We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Preferred experience / skills :
Previous experience in customer service or sales is a plusGreat communication skillsAbility to listen to and understand customer needsGood problem-solving skillsComfortable working remotely and independentlyWillingness to learn and develop new skillsAbility to adapt to change in a dynamic environment
Job Duties :
Deliver exceptional customer service through customer interaction and appropriate product delivery
Conduct routine customer service calls
Research and resolve customer inquiries to ensure customer satisfaction
Uphold high customer service standards
Support multiple Account Managers by resolving customer issues
Ensure customer satisfaction by answering day-to-day customer inquiries, transactional requests, and general customer service needs
Creating the ideal customer experience with each customer interaction
Meet or exceed sales quotas in an accountability-based culture
What You Can Expect : Flexible schedule100% Remote position (Work from home)Hands on trainingLife insuranceHealth insurance reimbursementIndustry-leading resources and technology
We hope to see your application soon!
