What are the responsibilities and job description for the Community Association Manager position at Professional Community Management, Inc.?
JOB DESCRIPTION
Want to work with an industry leading organization that provides room for advancement, a hybrid work environment, and a family first office culture? Then look no further than Professional Community Management, Inc. (ProCom). ProCom has been serving homeowners associations in central Maryland since 1991. We pride ourselves on our culture that provides a family like atmosphere full of teamwork, while serving the communities that we manage.
SUMMARY
We are hiring for a Community Association Manager position. As new hire, you will be working with our entire pool of community managers to learn what it takes to be a Community Association Manager. This includes downloading and returning phone calls, responding to emails, processing invoices, conducting site inspections, and a wide variety of other tasks. This will give you a broad perspective on how ProCom operates and what managers encounter day in and day out. This real world experience, combined with our industry leading training and development program, will prepare you for the future. Once your training is complete you will begin to receive between one to five community associations to manage. Community managers make between $40k-$50k to start, depending on experience, performance, and credentials.
RESPONSIBILITIES
· PREPARE TO BECOME A COMMUNITY MANAGER, which includes:
· Downloading and responding to homeowner calls and E-Mails
· Performing community site inspections
· Attending some Board of Director meetings
· Processing vendor invoices
· Assisting with mailings
· Communicating with existing and prospective vendors
· Filling in for community managers when they are out for a prolonged absence
· Filing, copying and scanning
· Attending in-house and professional continuing education training, working towards the acquisition of industry credentials
· Business hours: Monday – Thursday, 8:30 AM – 5 PM, Friday 8:30 AM – 1 PM. HYBRID WORK ENVIRONMENT. No weekends. Rarely if ever on call after hours.
MINIMUM REQUIREMENTS:
· High School diploma; College degree is preferred
· Two years of Customer Service or related experience
· Proficiency in Microsoft Outlook, Word, Excel
· Ability to manage multiple priorities and always stay organized
· Reliable transportation
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $40,000 - $50,000