What are the responsibilities and job description for the Banquet Set Up Supervisor - Hilton Norfolk The Main position at Professional Hospitality Resources, Inc. and Ocean...?
Overview:
The Banquet Set Up Supervisor, supervises and coordinates the activities of personnel engaged in preparing the establishment's facilities for banquets and conventions.
Responsibilities:
Responsible for assisting in the management of set up aspects of the Banquet Department functions, in accordance with Hotel standards
Responsible for assigning duties and instructing workers in collection, assembly, and arrangement of articles for convention or banquet hall and conference rooms
Inspect facilities for completeness of arrangements and instructs personnel to correct errors
Prepare daily work assignments roster and maintains work performance records
Direct, implement and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction
Coach employees how to resolve and de-escalate conflict
Work in conjunction with Catering Sales and Convention Services
Maintain written and verbal communications with Meeting Planners and Groups
Follow/enforce company policies and procedures share ideas to promote business; reduce employee turnover; and meet budgeted productivity
Provide overall direction, coordination, and ongoing evaluation of operations
Communicate with Stewards to insure smooth operation
Perform cleaning duties for banquets and conventions
Perform other related duties as required
Qualifications:
Type Qualification
Experience Three years banquet operational experience OR an equivalent level of education
Skill Proficient in Microsoft Office
Experience At least 2 years of progressive experience in a hotel or a related field
Experience 1-3 years supervisory responsibility preferred
Skill Strong knowledge of Meeting room set up standards, and different set up types
Experience Experience setting up numerous banquet rooms consecutively
Experience Experience ordering supplies, lines, uniforms, etc
Skill Clear, concise written and verbal communication skills
Skill Ability to sell concepts and ideas to management, peers, and employees
Skill Excellent time management and organizational skills
The Banquet Set Up Supervisor, supervises and coordinates the activities of personnel engaged in preparing the establishment's facilities for banquets and conventions.
Responsibilities:
Responsible for assisting in the management of set up aspects of the Banquet Department functions, in accordance with Hotel standards
Responsible for assigning duties and instructing workers in collection, assembly, and arrangement of articles for convention or banquet hall and conference rooms
Inspect facilities for completeness of arrangements and instructs personnel to correct errors
Prepare daily work assignments roster and maintains work performance records
Direct, implement and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction
Coach employees how to resolve and de-escalate conflict
Work in conjunction with Catering Sales and Convention Services
Maintain written and verbal communications with Meeting Planners and Groups
Follow/enforce company policies and procedures share ideas to promote business; reduce employee turnover; and meet budgeted productivity
Provide overall direction, coordination, and ongoing evaluation of operations
Communicate with Stewards to insure smooth operation
Perform cleaning duties for banquets and conventions
Perform other related duties as required
Qualifications:
Type Qualification
Experience Three years banquet operational experience OR an equivalent level of education
Skill Proficient in Microsoft Office
Experience At least 2 years of progressive experience in a hotel or a related field
Experience 1-3 years supervisory responsibility preferred
Skill Strong knowledge of Meeting room set up standards, and different set up types
Experience Experience setting up numerous banquet rooms consecutively
Experience Experience ordering supplies, lines, uniforms, etc
Skill Clear, concise written and verbal communication skills
Skill Ability to sell concepts and ideas to management, peers, and employees
Skill Excellent time management and organizational skills
