What are the responsibilities and job description for the Client Care Specialist & Case Manager position at Professional Planning Group, Inc.?
The ideal candidate will be a team player with excellent communication skills, will be highly detail oriented and have an ability to take initiative, prioritize daily tasks, and have high follow through. A strong ability to take charge to drive the underwriting process and be a liason to clients and insurance carriers. Would need experience navigating a case load from 100-200 cases.
Responsibilities
- Updating / maintaining client database
- Prepare and communicate with clients all underwriting correspondence
- Follow process to insurance policies.
- Assist customers with policy and premium information
Qualifications