Customer Service Coordinator

Customer Service Coordinator (Appliance Service) | Temp-to-Hire

Parsippany, NJ area | Fully on-site

Overview
Our client is seeking a dedicated and detail-oriented Customer Service Coordinator who will work with their appliance dealers and customers to assist with placing orders, customer service, answer questions regarding their products, and schedule technicians / 3rd party service companies for service calls

Duties

• Input customer information accurately
• Communicate with all service customers by phone, text, or email.
• Learn and maintain thorough knowledge of all appliance products.
• Schedule and dispatch technicians and 3rd party service companies for service visits.

Experience

• Must have completed an Associate's degree or higher.
• Outstanding written and verbal communication skills required.
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Outstanding phone skills and follow up

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Shift:

• Day shift

Application Question(s):

• This is a full time, temp-to-hire position. Are you open to opportunities like this?
• Are you presently employed?

Education:

• Associate (Required)

Ability to Commute:

• Parsippany, NJ 07054 (Required)

Work Location: In person

Salary : $19 - $20