What are the responsibilities and job description for the Case Coordinator position at Professional Staffing Services Group?
Case Coordinator - 6 month contract to hire
Location : Nashville, TN 37203 (On site w / remote but must live in the Nashville, TN area)
Pay : $28 / hr
Shift : M - F 7 : 30a-4 : 00p, 8 : 00a-4 : 30p
This job description is for a Case Coordinator who supports the Ethics and Compliance department's investigation process. This role handles administrative tasks related to complaints and investigations from start to finish.
Key Responsibilities :
- Receive and document complaints reported through various channels (Ethics Line, written correspondence, phone, email, website).
- Maintain accurate records of all case information in electronic files.
- Track the status of investigations and communicate updates to investigators.
- Ensure proper case closure in the system.
- Manage cases under Legal Hold, coordinating with the Legal Department.
- Prepare case summaries, reports, and presentations.
Required Qualifications :
Preferred Qualifications :
Key Skills :
In short, this person will be an administrative support for ethics and compliance investigations, handling intake, tracking, documentation, and reporting.
Salary : $28
