What are the responsibilities and job description for the Tech Support Analyst position at ProFocus Technology?
TITLE: Tech Support Analyst
LOCATION: Hybrid between home, office in Portland, OR and office in Vancouver, WA
PAY: Hourly W-2 contract rate is dependent on relevant experience and within range of $35-$45/hr with the expectation to convert within the $75,000 - $90,000 range.
ENGAGEMENT TYPE: 3-6 month contract to hire
WHAT YOU’LL BE DOING
- Joining an established Tech Support team who prides themselves on being self-driven, collaborative and customer service oriented.
WHO WE’RE LOOKING FOR
- 3 years of experience in IT/tech/help desk support in a Microsoft-centric environment.
- Solid experience with O365 support
- Experience with Active Directory and Group Policy management.
- Proficient in supporting Microsoft Windows 10/11 and basic Windows Server operations.
- Experience with ServiceDesk Plus would be helpful.
- Relevant IT certifications such as MCSA, CompTIA A , Network , etc. are not required but definitely appreciated.
- Ability to and/or interest in becoming a team lead and taking on budgeting and purchase order tracking.
- Clear and effective verbal and written communication skills.
- Trusty transportation to be flexible as needed between hybrid options in Portland, Oregon and Vancouver, Washington.
- Authorization to work in the US is a precondition of employment - we do not sponsor work visas.
- Please NO Third Party Applicants.
ABOUT OUR CLIENT
- Our client is an international design and architecture leader with excellent growth trajectory and a team that has never lost an employee voluntarily.
WHY ProFocus:
- Candidates come first. ProFocus is a five-time award winner for Best in Staffing for Talent Satisfaction due to our World-Class service to our amazing candidates.
- Quality process. We invest the time to learn about your skills, experience, and career goals in detail so we can find you a position that is a great fit.
- Access to hiring managers. We have close relationships with some of the most respected companies, from small businesses to Fortune 500 companies. Due to those relationships, we can provide direct access to managers and positions that may not be available anywhere else.
Want to learn more? Contact one of our recruiters here or email info@ProFocusTechnology.com.
Please email us your resume to apply: Resume@ProFocusTechnology.com
Visit our Job Seekers page to learn more and review other opportunities.
ProFocus is an equal opportunity employer. We value diversity in our workplace and encourage all qualified applicants regardless of race, color, age, sex, religion, national origin, physical or mental disability, pregnancy, marital status, veteran or military status, genetic information, sexual orientation, or any other characteristic protected by federal, state, or local laws.
Salary : $35 - $45