Adminstrative Assistant

We're Hiring: Full-Time Admin Assistant & Customer Care Associate - An exciting opportunity to join an exciting industry of Fashion

Are you obsessed with details, meticulously organized, and ready to take on a critical role in a fast-paced environment? We’re looking for a Full-Time Admin Assistant & Customer Care Associate who thrives in a highly organized, detail-driven role, where every task counts. In this position, you will support our production, content and customer support teams, ensuring smooth operations, flawless task management, and top-notch customer service.

Key Responsibilities:

• Administrative Support: Provide essential administrative support to the production and wholesale teams, ensuring smooth daily operations.
• Production Scheduling: Track production schedules to ensure timely delivery of every piece, ensuring all details are met.
• Photoshoot & Content Creation Scheduling: Assist in organizing photoshoots and content creation, coordinating with photographers, stylists, and other teams to ensure everything runs on schedule.
• Factory Communication: Maintain clear and consistent communication with factories to ensure a smooth production process, addressing any issues that arise and assisting the production manager as needed.
• Customer Success: Respond to customer inquiries promptly and professionally, addressing questions or concerns to ensure a positive experience.
• Email & Customer Inquiry Management: Handle incoming customer emails, providing timely responses and assisting with order inquiries, product information, or any other customer service needs.

Who You Are:

• Obsessed with details: You have a keen eye for even the smallest inconsistencies and take pride in ensuring everything is flawless.
• Meticulously organized: You are methodical in your approach and can juggle multiple projects while maintaining order and precision.
• Proactive problem solver: You anticipate challenges before they happen and take swift action to resolve them.
• Fast-paced multitasker: You thrive in dynamic environments, adapting quickly while keeping tasks organized and on track.
• Strong communicator: You’re confident liaising between teams, vendors, photographers, and manufacturers to ensure everything is aligned and running smoothly.
• Tech-savvy: You’re comfortable using spreadsheets, order management software, and email to manage tasks and keep processes efficient.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $18