What are the responsibilities and job description for the Sales Executive position at Profreight Brokers, Inc?
We are an established Custom House Broker and NVOCC that has been in business for 35 years! We offer a complete portfolio of global shipping and logistics services, including door to door freight forwarding and project management. We handle airfreight, LCL, FCL and break bulk. Regardless of cargo type or size, we have the skills and know-how to provide a choice of cost-effective solutions, around the world and around the clock. We have an immediate opening for a Sales Executive for our Edison, NJ office.
Duties & responsibilities
- Manages customer interactions including fostering relationships, making customer calls and closing deals
- Uses CRM to identify, call and track prospects in order to gain core and strategic customer opportunities
- Visits customers and potential clients within assigned territory on a monthly basis
- Collaborates with manager to ensure alignment with company strategies in forecasting, business planning, and pipeline development
- Demonstrates solid decision-making skills and ability to prioritize ever-changing daily tasks
- Effectively executes sales activities to meet or exceed daily, monthly or annual expectations
- Works closely with other internal departments to ensure a seamless and positive customer experience
- Consults with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals
- Ability to develop tailored solutions that deliver value and support the customer’s business strategy
- Sales Executive is expected to bring own contribution to the regional team, not only by consistently achieving your new net revenue targets, but also by sharing opinions and ideas, as well as best practices, in order to support the success of the entire sales team and the Branch they work with
- Prospects, plans, and conducts face to face visits with new prospective customers within Branch territory
- Interprets how multiple factors effecting market conditions could impact a customer’s supply chain and can deliver a persuasive case for change
- Remains engaged with customers to maintain relationship and ensure ongoing success of accounts in collaboration with local assigned Account Executive/Account Manager
- Follows up and respond to sales leads generated by overseas offices or assigned by your Sales Manager
- Attends training sessions created to enhance relevant knowledge and skills
- Co-ordinates quotes and facilitate the transition of new customers
Solution Design
- Ability to build a winning deal team using the right internal resources; leading and collaborating with International Air, Ocean & Rail and account management teams to develop a tailored solution
- Partners with customers to gather information on their needs, and offers tailored solutions
- Manages conflict and navigates difficult conversations with customers or internal partners
- Builds and delivers proposals, tailoring each presentation to the customer
Process Efficiency
- Collaborates and partners with Account Management teams to create and execute an implementation plan to effectively transition relationship management duties; assists in the development of any SOPs required to manage the customers’ business effectively
- Use multiple media platforms to drive relationships forward and is comfortable with in-person or phone-based conversations
- Negotiates appropriate payment terms and processes
- Uses internal tools and resources to determine customer pricing strategy
- Other duties or responsibilities as assigned according to the management team.
Qualifications
Required
- High school diploma or GED
- Minimum 2 years of operations experience from a freight forwarder or outside sales experience
- Willingness to travel on a monthly basis or as needed
- Fluent in English
- Fluent in Spanish, German, French or Italian is a bonus
Preferred
- Bachelor’s degree from an accredited college or university
- Advanced knowledge of logistical concepts and supply chain terminology
- Ability to speak multiple European languages
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong attention to detail
- Strong ability to persuade, motivate, and influence others
- Self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability
- Keen sense for business development with a clear “hunter” mentality
- Develop and maintain strong inter-company relationships
- Proficient in Microsoft Office Suite of programs
- Values a diverse and inclusive work environment
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 2 years (Required)
Language:
- English (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: In person