What are the responsibilities and job description for the Service Operator/Secretary (Medical Office) position at Progenabiome?
Job Overview
We are seeking a detail-oriented and customer-focused medical service operator with the opportunity to train as a medical office secretary. The ideal candidate will be responsible for handling incoming calls, providing information, and transferring calls to the appropriate departments. If you have excellent communication skills and have experience in the medical settings assisting customers, we would like to meet you.
Responsibilities
- Answer and direct phone calls in a polite and professional manner
- Provide information to callers and assist with their inquiries
- Transfer calls to the relevant departments efficiently
- Perform data entry tasks accurately
- Maintain phone systems and keep records of calls received
-Other duties as assigned, with the potential to become medical office secretary
Qualifications
- Proficient in using phone systems and office equipment (medical office experience preferred)
- Excellent communication skills with a polite and clear phone etiquette
- Strong clerical and administrative skills
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual abilities are a plus
- Fast and accurate typing skills
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Family leave
- Flexible schedule
- Professional development assistance
Physical Setting:
- Office
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20
