What are the responsibilities and job description for the Technical Engineer Instructor position at Progress Rail Services?

10258BR

PRS Facility Location :

EMD HQ LaGrange, IL - 400

Job Purpose :

This position will require the applicant to provide Subject Matter Expertise to the Technical Writers in the locomotive division and perform some Technical Writing duties. This position also requires the applicant to conduct Technical Training Classes at various Progress Rail locations and on customer property.

Req ID : 10258BR

Company Description :

Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive cradle-to-grave railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet all their rail needs. Forging the bridge between ideas and success, our talented and innovative team members work together to address the challenges of the rail industry today, ensuring success for the future. As part of a vibrant, global network of business operations, each and every member of our team is important to our success. With headquarters in Albertville, Ala., more than 7,000 dedicated employees serve customers through a network of close to 150 locations around the world. For more information, visit www.progressrail.com and follow @Progress_Rail on Twitter and YouTube.

Education / Training :

High School diploma or equivalent required;
College degree with a major in engineering or equivalent electrical or mechanical training.

Job Title :

Technical Engineer Instructor

City : La Grange

Key Job Elements :

Provide Electrical, Mechanical and Locomotive Familiarization training to internal and external customers;

Training will be on EMD Equipment that will include familiarization, operation, maintenance and troubleshooting of EMD locomotives;

Ensure course content is current, accurate, and aligned with FRA and company rules and regulations;

Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action;

Review and Edit Technical Publications;

Requests photos, graphics and diagrams as necessary;

Develops recommendations for service procedures;

Provide comprehensive instruction of the Progress Rail Locomotive Electrical System and show expertise in the subject and share it with enthusiasm;

Provide technical advice to customers regarding proper maintenance practices, and operation of product to maximize reliability and performance;

Lead classes in the instruction, testing and troubleshooting on topics that will include all facets of AC Electrical systems including Truck Control and IAC units;

Lead classes in the instruction, testing and troubleshooting on topics that will include all facets of the the Tier 4 1010J Engine;

Structure training material and presentations into a logical sequence;

Develop new technical courses, update and revise existing course content while developing instructional videos to compliment and support training needs;

Evaluate customer satisfaction responses and recommend improvements to course content;

Perform administrative duties associated with development of course materials and delivery and reporting on instruction;

Frequent contact with others outside the work group;

Ability to travel – North America and Internationally up to (40%) and up to 4 weeks at a time.

Qualifications and Experience :

Product knowledge along with mechanical and electrical aptitude;

High level of oral and technical writing skills;

Relatively high level of analytical ability where problems are complex;

High level of interpersonal skills to work effectively with others;

10 years hands-on experience maintaining locomotive systems, preferred;

Knowledge of Airbrake systems and older DC Electrical systems is a plus :

Experience developing training materials, assessing needs of customers;

Electrical and mechanical aptitude to understand locomotive and mechanical and electrical systems and technical operation;

Excellent interpersonal skills, effective communication and conflict management skills;

Excellent organizational and prioritizing skills;

Excellent computer skills (MS Office suite).

Essential and Physical Activities Functions :

Strength – Ability to travel without restrictions. Minimal lifting requirement. Frequent sitting. Occasional standing, walking;

Motion – Employee will be moving during travel and sitting when in the office;

Vision / Hearing Requirements – Constant communications, including both talking and hearing;

Work Environment – Employee will be traveling as required, which will expose them to different outdoor conditions (customer jobsites and / or offices). The balance of the time, they will be working in an office setting;

Emotional Demands – Ability to lead and communicate with customers and team members. Ability to work with a team to accomplish the mission;

Safety – Position is primarily limited to general office safety requirements. Position requires regular travel. The employee will occasionally be at construction sites, which may require use of PPE.

Summary Pay Range :

75,190.00 to $139.668.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail Services.

EEO :

Equal Opportunity Employer – Race / Color / Sex / Religion / National Origin / Sexual Orientation / Gender Identity / Vets / Disabilities

Benefits :

Competitive Salary

401(k) plan with up to 6% company match (no waiting period with immediate vesting)

Medical / Dental / Vision / Life / Disability Insurance

Group Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with employee and employer contributions

Flexible Spending Accounts

Paid Vacation

Paid Holidays

Paid Time-Off (PTO)

Employee Assistance Plan

Education Assistance Program

Employee Recognition Programs

Incentive Bonus Plan

Site Specific Relocation Programs

Subject to position, eligibility, and plan guidelines.

Job Category :

Marketing, Sales and Service

State : : Illinois

Summary Pay Range :

75,190 - $139,668

Salary : $75,190 - $139,668

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