What are the responsibilities and job description for the IT Service Management Specialist position at Progress Rail?
About Us
Progress Rail is a leading provider of rolling stock and infrastructure solutions to the rail industry. Our company values innovation, teamwork, and customer satisfaction. We offer a dynamic and supportive work environment that encourages collaboration and continuous learning.
Job Description:
We are seeking a talented IT Service Management Specialist to join our team. The successful candidate will be responsible for managing and maintaining our ServiceNow platform, ensuring it meets the evolving needs of our business. This is an excellent opportunity for an experienced professional looking to make a meaningful contribution to a leading organization in the rail industry.
Responsibilities:
Requirements:
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for ServiceNow, we encourage you to apply.
Progress Rail is a leading provider of rolling stock and infrastructure solutions to the rail industry. Our company values innovation, teamwork, and customer satisfaction. We offer a dynamic and supportive work environment that encourages collaboration and continuous learning.
Job Description:
We are seeking a talented IT Service Management Specialist to join our team. The successful candidate will be responsible for managing and maintaining our ServiceNow platform, ensuring it meets the evolving needs of our business. This is an excellent opportunity for an experienced professional looking to make a meaningful contribution to a leading organization in the rail industry.
Responsibilities:
- Manage and maintain the ServiceNow platform to ensure it aligns with business requirements
- Develop and implement new features and functionalities to enhance the platform
- Collaborate with stakeholders to understand and prioritize requirements
- Ensure compliance with ITIL V3/4 best practices and standards
Requirements:
- 3-5 years of experience in ServiceNow administration and development
- ServiceNow Developer certification preferred
- Previous experience with SQL relational databases and web services (SOAP, REST)
- Strong understanding of ITIL V3/4 principles and practices
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for ServiceNow, we encourage you to apply.
