Residential Coordinator

Position Summary

This position will serve as an integral part of the program team and is responsible for overseeing the scheduling, and day-to-day management of staff within the department. This role involves ensuring optimal staffing levels, maintaining employee performance, and providing support to staff members to ensure operational efficiency and high-quality service.

Responsibilities:

• Ensure that staffing levels are in line with the company’s needs and budgetary constraints.

• Assist in managing staffing costs by ensuring that shifts are filled efficiently, minimizing overtime, and balancing part-time and full-time staff as needed.

• Monitor absenteeism and manage staffing shortages by adjusting schedules or arranging for temporary staffing.

• Supervise and provide guidance to staff, ensuring that they are meeting performance expectations and following company policies.

• Address performance issues, coach employees, and provide constructive feedback to ensure ongoing improvement.

• Ensure that new hires receive adequate training and orientation.

• Coordinate ongoing staff development programs, workshops, or skill-building sessions to improve employee performance and engagement.

• Collaborate with other departments or teams to ensure staffing needs are aligned with organizational goals and operational requirements.

• Communicate effectively with management to address staffing challenges and resolve any issues quickly.

• Ensures staff performance is reviewed identifying both strengths and areas of concerns using multiple tools including reviews and appropriate disciplinary action in accordance with policy.

• Attends and participates in interdisciplinary team meetings, in-services, and competency-based trainings.

• Understands and adheres to all policies and procedures.

• Reports instances of abuse in accordance with specified guidelines in the abuse policy.

• Other duties as assigned.

Required Skills and Abilities

• Ability to work cooperatively with peers and supervisors.

• Must be able to read and write American English proficiently.

• Ability to prioritize work for timely completion in a fast-paced virtual environment.

• Ability to shift rapidly from one task to another and work with minimal supervision.

• Ability to follow complex oral and written instructions.

• Ability to understand, implement and monitor various software systems for training, record keeping and employee management.

• Must maintain training competencies as assigned.

• Ability to communicate effectively orally and in writing.

• Skill in Microsoft Office applications.

Education and Experience

• Bachelor’s degree in business administration, human resources or related field preferred.

• High School Diploma or GED required.

• Minimum of five years of staffing, scheduling, or human resources required.

• Must have a valid driver’s license and maintain a satisfactory driving record.

• Strong MS Office Suite Knowledge

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift to 15 pounds at a time.

HIPAA/PHI Access

This position has access to protected health information (PHI) for the purpose of providing service and support to individuals in the facility but no authorization to disclose PHI for any reason. Access is limited to the information needed to provide service and support to individuals in the facility. Any unauthorized use or disclosure of PHI will result in disciplinary action, up to, and including termination of employment.

Benefits:

• Vacation Time
• Sick Time
• Health insurance
• Dental insurance
• Vision insurance
• Short-Term Disability
• 401K
• Sign-On Bonus

PHP Alabama provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.