What are the responsibilities and job description for the IT Support position at Progressive Quality Care?
About Progressive Quality Care :
Our company is a family-owned business founded by Rose and Hugo Dancziger. We got our start with the 1960's purchase of the Little Flower Nursing Home in Parma, Ohio. They firmly believed in making every resident feel the warmth and caring of home as each became and integral part member of their new family.Rose and Hugo left a legacy for their children and grandchildren to emulate - to bring a sense of family and love into the lives of those in their care, to give each resident the respect and caring reserved for family, and to provide them with a home. We continue to live by their example.We are committed to providing an excellent level of physical, medical, emotional, and spiritual support. We believe in Life Enrichment and embracing the good during these more difficult times in our residents' lives. We are constantly changing and adapting with the ever-growing industry of long-term care, and our state-of-the-art, hotel-like facilities are the pinnacle of what long-term care should look like. At the heart of it all, we still operate like the family-owned company that we are, and value each other as much as we do our residents as we work together to be at the forefront of the industry with our ever-growing portfolio of long-term care communities.
Job Description : We are seeking a highly motivated and experienced IT professional to support our long-term care facilities. The ideal candidate will have a strong background in IT infrastructure, network management, and healthcare technology systems. This role is critical in ensuring the smooth operation of our IT systems, which are essential for delivering high-quality care to our residents. This position reports to the Corporate Director of IT.
Key Responsibilities :
- Manage and maintain IT infrastructure, including servers, networks, and hardware.
- Provide technical support and troubleshooting for staff and residents.
- Implement and manage healthcare technology systems, including electronic health records (EHR) and telehealth platforms.
- Ensure data security and compliance with healthcare regulations.
- Collaborate with other departments to identify and address IT needs.
- Train staff on new technologies and systems.
- Monitor and optimize system performance.
Qualifications :
Benefits :
