What are the responsibilities and job description for the Guest Services Team Member at The City Forum position at Project 2231?
Join Our Team as a Guest Services Team Member at The City Forum!
Are you a people person with a passion for providing top-notch customer service? The City Forum is looking for friendly and outgoing Guest Services Team Members who thrive in a fast-paced, fun environment and enjoy creating memorable experiences for every guest. If you’re enthusiastic, flexible, and ready to be the smiling face that makes each visit unforgettable, we’d love to meet you!
What You’ll Do:
- Create Welcoming Experiences: Greet every guest with a smile, answer questions, and provide exceptional service to make sure their experience is seamless and fun!
- Upsell with Enthusiasm: Suggest activities, products, and services that add value to each guest’s experience.
- Maintain a Safe & Clean Environment: Uphold cleanliness and safety standards, making our space welcoming and worry-free.
- Team Collaboration: Work alongside fellow team members to keep operations running smoothly, lending a hand across departments as needed.
- Be Flexible & Reliable: Commit to scheduled shifts and follow all attendance policies, bringing positive energy to every interaction.
- Bring the Fun: Follow company policies on uniform standards and no cell phone usage to maintain professionalism and focus.
Key Qualifications:
- Service-Oriented: Strong communication skills and a friendly attitude for engaging with guests and fellow team members.
- Multitasking Pro: Ability to manage time and juggle tasks efficiently, especially during peak times.
- POS & Cash-Handling: Experience is a plus, but we’re happy to train if you bring a willingness to learn.
- Flexibility: Open to working nights, weekends, and holidays as needed.
- Physical Readiness: Able to stand for long periods, lift up to 25 pounds, and work in a high-energy environment with variable conditions like temperature changes and noise levels.
What We Offer:
- Dynamic Work Environment: Every day is different, full of fun interactions and memorable guest experiences.
- Supportive Team Culture: You’ll work with an incredible team committed to our shared success.
- Opportunity to Grow: As part of The City Forum family, you’ll have room to learn new skills and take on new challenges.
Ready to Make Every Guest’s Experience Memorable? Apply Today!
At The City Forum, we are committed to creating a safe and inclusive work environment and welcome applications from all backgrounds. We comply with all state and federal employment laws, and we prioritize diversity, equity, and inclusion in our workplace.
Salary : $9 - $12
