What are the responsibilities and job description for the Vice President of Operations- Full-Time position at Project Access?
Job Posting
Vice President of Operations
If you're passionate about creating meaningful change and fostering equity in our communities, Project Access
could be your next transformative career move. Our mission is to empower residents of affordable housing
communities, providing them with the tools and opportunities to achieve self- determination and realize their
full potential.
We're dedicated to cultivating an inclusive, diverse, and equitable workplace where all team members can
thrive. At Project Access, we recognize that our strength lies in our differences, and we actively seek
individuals from varied backgrounds, experiences, and perspectives.
No matter your role here, you'll be a crucial part of our collective effort to build resilient communities, drive
positive systemic changes, and create pathways to sustainable futures. We believe in the power of community-
driven solutions and are committed to amplifying the voices of those we serve.
By joining our team, you'll contribute to breaking cycles of poverty, addressing social inequities, and promoting
economic justice. We invite you to bring your unique skills, lived experiences, and passion for social change to
help us reimagine what's possible in affordable housing communities.
ABOUT US:
We are a leading national nonprofit operating 100 Resource Centers across 18 states, serving 27,000
residents through on-site health, education, and employment services. With 135 employees and $12M annual
budget, we're driven by our core values of Respect & Support, Empowerment, Integrity, and Teamwork &
Collaboration.
Join the Project Access team and create impact in the lives of our residents. Hear from them and how their
lives have changed: www.project-access.org/success-stories/
POSITION SUMMARY:
We seek a strategic executive leader to provide vision and support for our national operations platform. This
pivotal role oversees and empowers the Programs, Technology, and Social Impact departments while fostering
cross-functional collaboration and removing obstacles to success. The ideal candidate will balance strategic
leadership with the ability to provide hands-on support when needed, ensuring operational excellence while driving
innovation across all functions. Beyond supporting department heads, this leader will be expected to contribute
their own executive-level strategic initiatives and drive organizational transformation. The position serves as a key
facilitator in enabling department heads to execute their strategies effectively while maintaining alignment with
organizational objectives.
STRATEGIC LEADERSHIP SCOPE:
- Strategic oversight of Programs, Technology, Social Impact, PA Connect, and National Call Line
- Leadership partnership with 2 Senior Directors of Programs, Director of Technology, and Director of Social
- Organizational support for 100 Resource Centers nationwide
- Budget oversight exceeding $12M annually
- Executive stakeholder relationship management
KEY STRATEGIC RESPONSIBILITIES:
1. Strategic Leadership & Support
- Provide executive guidance and remove barriers for department heads
- Demonstrate willingness to be hands-on when directors need development or additional support
- Develop and execute own VP-level strategic initiatives focused on innovation and organizational
- Ensure directors achieve self-sufficiency through targeted coaching and development, recognizing varying
- Hold direct accountability for directors' success in meeting strategic goals and objectives
- Foster cross-departmental collaboration and alignment
- Support development of departmental strategies through coaching and resources
- Enable data-informed decision-making across departments
- Champion innovative solutions while respecting departmental expertise
- Drive continuous improvement initiatives across all functional areas
- Facilitate coordination between departments to optimize service delivery
- Support departments in resource allocation and operational planning
- Enable cross-functional learning and best practice sharing
- Guide organizational change management initiatives
- Ensure alignment between departmental and organizational goals
- Cultivate executive-level relationships with key partners and stakeholders
- Support department heads in strategic partnership development
- Serve as executive sponsor for major initiatives
- Represent organization at high-level industry events
- Foster positive relationships with property developers and managers
- Create an environment that empowers department heads to lead effectively
- Develop directors to achieve full self-sufficiency in their roles through customized coaching and support
- Support professional growth and development of leadership team
- Set and achieve ambitious VP-level goals for innovation and continuous improvement
- Foster culture of innovation, collaboration, and excellence
- Facilitate effective cross-departmental communication
- Guide conflict resolution when needed
REQUIRED QUALIFICATIONS:
Education & Experience
- Bachelor's degree in Business, Public Administration, or related field required; Master's degree
- 10 years senior leadership experience
- Track record of successful executive-level team leadership
- Experience supporting diverse functional areas
- Background in strategic planning and execution
- Strategic thinking and decision-making abilities
- Change management expertise
- Exceptional emotional intelligence and coaching ability
- Strong facilitation and conflict resolution skills
- Collaborative leadership style
- Ability to build trust and empower others
- Travel: 30-40%
- Location: Orange, CA (Hybrid work arrangement)
- Availability for occasional evening/weekend events
- Valid driver's license and ability to pass background check
COMPENSATION & BENEFITS:
- This is a full-time, exempt position
- Annual compensation: $145,000 - $150,000
- Competitive executive compensation package
- Comprehensive health and wellness benefits
- Retirement plan with employer match
- Professional development allowance
- Paid time off and holidays
- Flexible work arrangements
Location: Hybrid, based near Corporate Office: 2100 West Orangewood Avenue, Suite 230, Orange,
CA 92868
Physical Job Requirements:
- The physical activity of this position includes sitting for long periods of time, minimal lifting,
The above list of job duties is not exclusive or exhaustive and the job holder will be required to undertake such
tasks as may reasonably be expected within the scope and grading of the position.
We encourage applications from candidates of all backgrounds, particularly those whose identities are
underrepresented in our industry. Don't hesitate to apply even if you don't meet 100% of the
qualifications. Our company values diverse perspectives and experiences, and we welcome candidates
who may not check every box on the requirements list but who have relevant skills, enthusiasm, and
potential. We believe our differences make us stronger
TO APPLY for this empowering opportunity, please send your introduction letter and
resume to anaccarato@project-access.org with “VP of Ops” in the subject line.
Equal Opportunity: Project Access, Inc. is an at-will and equal opportunity employer, committed to
creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to
build a team that reflects the richness of our community. Our hiring practices are designed to identify
and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs
or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory
abilities, sexual orientation, military service history, or any other aspect of their identity protected by
law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger
community impact. Our goal is to foster an environment where everyone can thrive and contribute
their unique perspectives and skills.
Salary : $145,000 - $150,000
