What are the responsibilities and job description for the Scheduler - Greenwood/Greenville position at Project Hope Foundation?
Site Specific Scheduler: Greenville (Temple of Israel Campus)/Greenwood
Project Hope Foundation (PHF), a leading provider of services for children and adults with
autism spectrum disorder, is actively seeking an individual interested in a full-time position as a
Scheduler for PHF’s Temple of Israel and Greenwood Campuses. The only nonprofit provider of
Applied Behavior Analysis (ABA) therapy in Upstate South Carolina, PHF offers a range of clinical
and educational programs designed to meet the needs of our more than 200 clients and
students, creating a flexible, fast-paced, and collaborative environment for staff.
Job Description:
As a member of PHF, the Scheduler works as part of the operations staff, receiving advisement
from the Scheduling Coordinator and reporting to a Senior Supervisor. Working closely with the
clinical staff at each site, the Scheduler directs and supports the day-to-day problem solving and
execution of all scheduling aspects of the clinics through data entry and regular communication
with families and staff. Opportunities for growth are available.
Job Responsibilities:
- Executes schedule changes and ongoing team updates including new hire placement,
new client placement, Lead Technician and Specialist Technician caseload assignments,
client schedule/location change requests and therapist availability change requests - Oversees all communication with staff and families for approximately 50 - 75 clients
regarding daily and weekly fill-ins, daily and weekly cancellations and site/organizational
schedule changes - Maintains all changes and data related to schedules within the PHF database, including
daily appointment adjustments, service codes, labeling, applicable notes, recurring
appointments, parent trainings/team meetings, etc - Maximizes billable hours per client authorization through regular evaluation of individual
client schedules, fill-in reports and organizational schedule changes - Attends all clinic specific meetings, providing scheduling updates and training as
applicable to content of meetings - Monitors all staff time-off requests specific to site, determining blackout days and
communicating this information when applicable - Ensures all scheduling data related to a specific site is up-to-date, adjusting all data
appropriately and in a timely manner - Maintains data related to internal site specific staff and parent email groups and contact
information for all clients for respective site(s) - Provides coverage for co-workers at other sites as applicable
- Supports the operations staff with office work and reception duties as needed
Job Requirements:
- High School Diploma or the national equivalent (GED HiSET, TASC); Bachelor’s Degree
preferred - Excellent written and verbal communication skills
- Attention to detail and accuracy
- Proficient in Microsoft Office Suite, Podio, and Google Suite
- Ability to prioritize and carry out multiple tasks in a changing work environment
- Ability to maintain strict confidentiality
- Positive attitude and ability to work within a team environment
Job Benefits:
Project Hope Foundation provides competitive compensation based on experience and ongoing
opportunities for professional and career development. Full-time employees receive full health,
dental, vision, and life insurance, as well as paid holidays and time off based on length of
employment.
Project Hope Foundation is an Equal Opportunity Employer and it is our policy to provide equal employment opportunities to all
people without regard to age, race, color, creed, religion, national origin, disability, gender, sexual orientation, veteran status, or
any other basis prohibited by statute, and to promote the full realization of an inclusive employment and service policy.
Salary : $17
