What are the responsibilities and job description for the Patient Navigator position at Project Hospitality?
Job Details
Description
WORK SCHEDULE: Full time, Monday - Friday, 9:00 a.m. - 5:00 p.m. (all days on-site)
SUMMARY: Provides support and follow-up to clients and outreach across all Care Coordination teams.
RESPONSIBILITIES:
• Weekly chart reviews
• Schedule medical appointments
• Hospital visitations; Hospital/ER alert follow up (24-48 hours)
• Initial assessments 60 days (newly enrolled members)
• Client escort as needed
• Scheduling transportation (Google Share Drive- MAS Transportation)
• Fieldwork: Conducting Wellness Checks to follow up with clients; pantry delivery; documentation signatures; obtain paperwork as needed
• Appointment reminders; follow up as needed
• Medical Requests; follow up as needed (e-Fax OR in-person)
• Daily submission of verification form(s) (tasks completed)
• Healthix and PSYCKES database
• Front desk coverage as needed
• Flexibility based on needs of each team
Qualifications
• High School Diploma/GED required.
• Experience working with chronic illness, substance abuse, and/or mental health preferred.
• Bilingual Spanish/English a plus.
• Clean and valid driver's license with the ability to drive passenger van needed.
• Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.
Salary : $18 - $19
